Assistant Shop Manager

An exciting opportunity has arisen for an enthusiastic and community-focused Assistant Shop Manager to join Katharine House Hospice's well-established shop in Moreton-in-Marsh on a 15-month fixed-term contract. This is a part time role offering 15 hours per week (2 days); these hours will be delivered across an alternating two-week rota which will include alternate Saturdays.

This is a varied and rewarding role that combines retail, customer service, community engagement, and team support. Working closely with the Shop Manager, you will help drive sales, maximise donations, and create a welcoming environment for customers, volunteers, and supporters alike.

The successful candidate will play an important role in promoting the shop within the local community, encouraging donations of high-quality goods, and helping to raise vital funds that support an important local cause.

• Support the day-to-day running of the shop
• Deliver excellent customer service and create a positive shopping experience
• Encourage and develop relationships within the local community to increase donations and support
• Assist with merchandising, stock management, and maintaining attractive displays
• Support and motivate a team of volunteers
• Act as an ambassador within the local area, promoting the organisation and its work
• Help maximise sales and profitability while maintaining high retail standards

• Previous retail experience is essential
• Strong customer service and communication skills
• Enthusiastic, organised, and able to work independently
• Passionate about supporting the local community
• Comfortable working with volunteers and building positive relationships
• A team player with a proactive and flexible approach

• Salary: £9913.80 based upon 15 hours
• Generous holiday allowance starting at 27 days per annum (pro rata), plus bank holidays
• Contributory pension scheme
• Free Employee Assistance Programme and Employee Hotline
• Eligibility for a Blue Light Card, offering discounts online and on the high street
• Ongoing training and development opportunities
• The chance to make a genuine difference within your local community

This role is offered on a fixed-term basis for 15 months and will automatically conclude at the end of the contract period unless extended by mutual agreement.

If you're looking for a rewarding retail role where you can engage with the local community and support a worthwhile cause, apply today.