Technician - Rate

Position: TECHNICIAN - FLAT RATE
# TECHNICIAN - FLAT RATE Morgan Hill - Morgan Hill, CA 95037## Overview Salary Range $32.00 - $58.00 Base+Commission/month

Position Type Full Time Job Shift Day Category Automotive ## Description# Service Technician##

Job Purpose:

Perform vehicle diagnosis, maintenance, and repair services in accordance with dealership, manufacturer, and industry standards. The Service Technician is responsible for efficiently diagnosing and repairing vehicles while maintaining high-quality workmanship, productivity, safety, and customer satisfaction.

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Key Responsibilities:

### Vehicle Diagnosis & Repair
* Perform vehicle inspections, diagnostics, maintenance, and repair services on customer and dealership vehicles
* Diagnose mechanical, electrical, diesel, drivability, suspension, steering, brake, and other vehicle concerns accurately and efficiently
* Perform repairs according to manufacturer specifications and dealership standards
* Complete warranty, customer-pay, and internal repair work as assigned
* Conduct road tests and vehicle inspections to verify repair completion and vehicle performance
* Identify additional repair or maintenance needs and communicate findings appropriately
* Maintain productivity and efficiency standards in a flat-rate work environment
* Ensure repairs are completed accurately and within established time guidelines### Repair Order & Documentation Responsibilities
* Accurately document diagnosis, repair procedures, parts usage, and labor operations on repair orders
* Follow manufacturer warranty policies, procedures, and documentation requirements
* Maintain accurate and timely completion of repair order documentation
* Utilize dealership management systems (DMS), diagnostic equipment, and manufacturer software programs effectively
* Communicate repair status and technical information with Service Advisors and management as needed
* Assist with quality control and verification of completed repairs when appropriate### Shop Operations & Safety
* Maintain organization and cleanliness of work areas, shop equipment, and dealership property
* Properly use and maintain dealership tools, diagnostic equipment, and shop equipment
* Follow all dealership safety policies, OSHA requirements, and manufacturer repair procedures
* Maintain professional working relationships with coworkers, management, vendors, and customers
* Attend dealership meetings, manufacturer training, and certification programs as required
* Stay current on manufacturer technical bulletins, repair procedures, and product updates
* Uphold confidentiality regarding customer and dealership information
* Perform additional duties and responsibilities as assigned by management---#### Qualifications##

Job Qualifications:

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Required Qualifications
* Previous automotive technician experience required
* Strong mechanical, diagnostic, and problem-solving skills
* Ability to diagnose and repair vehicle systems accurately and efficiently
* Ability to multitask and perform effectively in a fast-paced flat-rate environment
* Strong attention to detail and quality workmanship
* Professional appearance and positive attitude
* Strong organizational and time management skills
* Basic computer proficiency required
* Ability to learn and utilize manufacturer diagnostic systems and dealership software programs
* Dependable attendance and punctuality required
* Ability to maintain confidentiality regarding customer and dealership information
* Ability to follow dealership policies, procedures, and safety standards
* Valid driver’s license with acceptable driving record required
* Ability to work evenings, weekends, and holidays as business needs require###

Preferred Qualifications
* Previous Ford dealership experience preferred
* Ford certification or ASE certifications preferred
* Previous flat-rate technician experience preferred
* Diesel, drivability, electrical, alignment, or heavy-duty repair experience preferred
* Experience using dealership management systems (DMS), manufacturer diagnostic equipment, and repair software preferred
* Ability to perform advanced diagnostics and repair procedures preferred
* Experience working in high-volume dealership service environments preferred
* Bilingual communication skills are a plus---##

Physical Requirements:

* Ability to frequently stand, walk, bend, kneel, crouch, squat, reach, and work in various physical positions
* Ability to frequently lift, carry, push, and pull parts, tools, and equipment up to 50 pounds
* Ability to occasionally lift and move heavier…