Concierge

50 Harmony Drive, Morgantown, West Virginia 26505

Job Description:

The concierge/receptionist performs a variety of administrative support duties including:

• Greeting all visitors to the community.
• Answering the telephone, transferring calls to the appropriate party, and taking accurate messages.
• Monitoring walkie‑talkie, door security system and fire panel as needed.
• Monitoring resident sign‑in and sign‑out log and the visitor registration log, and completing administrative support functions such as filing and making copies.
• Transferring calls or taking messages in a courteous, friendly and helpful manner.
• Filling out and logging service request forms for residents and/or staff.
• Keeping front desk and lobby area clean and neat at all times.
• Selling meal tickets and accounting for them by payroll deduction or personal check.
• Ensuring the security of the building by monitoring resident sign‑in/sign‑out logs, visitor registration, and periodically checking entrances/exits to ensure the community is secure.
• Attending in‑services and staff meetings as required.
• Assisting with coordinating van schedule for residents.
• Following confidentiality policies regarding the release of resident information.
• Performing supportive office functions for all departments including filing, typing, and making copies.
• Completing all other duties as assigned.

• Must possess a high school diploma or GED.
• Must be considerate, neat, well‑groomed and professional in appearance and dress.
• Must have experience in administration functions.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co‑workers, and the management team.
• Must be able to communicate effectively both verbally and in writing.
• Must be able to sit for extended periods of time.
• Must be able to function effectively in a busy environment and multi‑task.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in‑services and staff meetings.

• 401k & Full‑time & Part‑time Benefits Packages
• Employee Referral Bonus & Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work‑life balance
• Flexible Scheduling
• Telehealth & Flex Spending & Health Savings Account Options