Time Collection Specialist - HSC Shared Services

About the Opportunity

The HSC Shared Services Center at West Virginia University is currently accepting applications for a Time Collection Specialist.

Time Collection Specialists in the WVU Shared Service Center (SSC) provide guidance and support to WVU employees and other customers relating to keying of payroll funding lines, payroll lines adjustments, payroll edit functions and time card review and support. This role is responsible for assisting WVU central units, such as Division of Finance, to maintain consistency and supporting policies and procedures created by these central units.

The position is remote, but the first two weeks will be required to be in‑person for training in Morgantown, WV.

We are looking for someone who is excited about building relationships across all levels of the organization. Some of your strengths are excellent attention to detail, problem solving, and the ability to work with minimal supervision. You take pride in your ability to organize, plan, and execute on requests from leaders in the organization. You strive to provide great customer service.

We strongly believe in work‑life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5‑hour work week
• 13 paid holidays (staff holiday calendar)
• 15 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in‑laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

• Advise and provide payroll support for WVU colleges, schools and units
• Collaborate with and support the Payroll Unit in the Division of Finance
• Collaborate with members of the Work Force Administration area of SSC after an employee is onboarded to confirm set up and resolve any outstanding questions
• Oversee and correct timecard submissions in MyTime for all academic and non‑academic departments
• Follow up with supervisors when time cards are incorrect or not entered
• Review timecards to ensure the proper number of hours have not been exceeded (students, part‑time, etc.)
• Set up or change labor distribution lines
• Review use of leave and confirm that it is accurate, and work with Work Force Administration and units in Talent and Culture to work through leave challenges
• Review other time reported (CTO, OT, etc.)
• Key labor distribution adjustments into MAP
• Create fringe adjustments in accordance with LDAs completed
• Ensure pay amounts are correct prior to processing time on the bi‑weekly schedule
• Provide guidance in using systems
• Resolve problems when customers need support with financial transactions
• Collaborate with other team members and the manager to maintain up‑to‑date procedures for the unit as technology and other work continues to change
• Maintain an understanding of the knowledgebase and how to obtain answers from it
• Maintain an understanding of the Board of Governors rules and other departmental WVU policies
• Other administrative duties as assigned, including supporting other activities within the Financial Management area of the SSC

Pay Grade: 15 Hours: 8:15 am – 4:45 pm EST

• Associate or bachelor's degree in business, secretarial or technical training related to the position
• A minimum of one (1) year of experience with a bachelor’s OR a minimum of three (3) years of experience with an associate degree:
  • Must be able to communicate well and work with a variety of constituencies
  • Strong computer experience including Microsoft Office
  • Must be proficient in Windows‑based applications and have strong internet skills
• Any equivalent combination of…