Director of RCM Project Management Office
Listed on 2026-10-16
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Management
Operations Management, Change Management, Project & Program Management -
Business
Operations Management, Change Management
Below, you’ll find other important information about this position.
The Director of RCM Project Management Office (PMO) provides strategic and operational leadership for the Enterprise Revenue Cycle project portfolio and is responsible for translating organizational priorities into a governed, prioritized, adequately resourced, and measurable portfolio of initiatives.
This position provides leadership and oversight for portfolio governance, project prioritization, PMO standards, resource and capacity planning, executive reporting, risk management, benefits realization, and delivery of complex revenue cycle, technology, digital transformation, operational improvement, and integration initiatives. The Director leads PMO professionals and partners with executive, operational, clinical, financial, and technical leaders to ensure initiatives are aligned with organizational priorities and achieve measurable outcomes.
Minimum Qualifications EDUCATION, CERTIFICATION, AND/OR LICENSURE:- Bachelor's degree in Healthcare Administration, Health Information Management, Health Informatics, Business Administration, Information Technology, Computer Science, Finance, Engineering, Project Management, or a closely related field.
- Ten (10) years of progressive experience in project, program, portfolio, transformation, healthcare operations, or technology delivery.
- Five (5) years of leadership experience managing project management professionals, a PMO, major programs, or a comparable enterprise delivery function.
- Master's degree in Business Administration, Healthcare Administration, Health Informatics, Information Technology, Finance, Project Management, or a related field.
- Project Management Professional (PMP) certification.
The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Provides strategic leadership for the Enterprise Revenue Cycle project, program, and transformation portfolio, ensuring initiatives are aligned with organizational, financial, operational, regulatory, and technology priorities.
- Establishes and leads portfolio governance, including project intake, business case review, prioritization, sequencing, approval, stage-gate, escalation, and closure processes.
- Advises executive leadership regarding project investment, prioritization, resource allocation, acceleration, redesign, deferral, or termination based on strategic value, organizational readiness, risk, complexity, capacity, and expected outcomes.
- Develops, implements, and continuously improves PMO methodologies, standards, tools, templates, dashboards, reporting processes, project controls, and performance measures to support consistent and effective project delivery.
- Oversees complex, high-risk, cross-functional, multi-facility, and enterprise-critical programs from planning through implementation, stabilization, benefits validation, and closure.
- Monitors portfolio and project performance, including scope, schedule, budget, quality, resources, risks, issues, dependencies, readiness, adoption, and benefits realization; identifies and facilitates recovery plans when performance is at risk.
- Directs and supports transformation initiatives across the hospital and professional revenue cycle continuum, including patient access, clinical documentation, coding, charge capture, revenue integrity, billing, accounts receivable, denials, reimbursement, customer service, and patient financial services.
- Partners with Revenue Cycle, Finance,…
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