Leasing Consultant

Join to apply for the Leasing Consultant role at Coastal Ridge Real Estate

What You’ll Do:
As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:
Welcome to West Run, your ideal off-campus student housing apartment community near West Virginia University. Our prime location offers convenience with a Mountain Line shuttle bus stop on-site and easy access to Suncrest Town Center, WVU Campus, the football stadium, and I-68. Choose from our variety of 2, 3, and 4-bedroom floor plans, each equipped with standard and premium options to suit any budget.

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, One Site, or Real Page preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:
Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience.

What You’ll Get:
As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

We are an equal opportunities employer and welcome applications from all qualified candidates.