Warehouse Operations Manager

Owens & Minor Distribution Center Operations Manager

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve.

Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Coordinates and leads all Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.

The anticipated salary range is up to $95,000, plus annual incentive bonus of up to 10%. + Medical, Dental and Vision insurance on day 1

Actual compensation offered may vary based on job related factors such as experience, skills, education and location.

For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

Core Responsibilities

• Directs all Operations which includes, Halyard, Owens & Minor medical distribution, and kitting distribution and teammates within a large Distribution Center (DC) (based on revenue, complexity, and headcount).
• Provides initiative-taking feedback to Operations Managers and Supervisors, initiating management coaching, teammate performance feedback, supervisory performance feedback, and corrective actions where needed.
• Responsible and accountable for achieving agreed upon financial goals for the DC operating expenses (Warehouse Expense, Occupancy Expense, and Inventory Shrink).
• Reviews and approves appropriate DC or functions' expenses and makes capital recommendations where appropriate.
• Leads the achievement of DC or functional Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
• Oversees all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, and Corporate Operations as needed.
• Implements the conversion of new customers at the DC to ensure successful implementation of new business.
• Enforces DC adherence to company developed SOP's / WI's for warehouse management and transportation.
• Monitors and reports performance of DC or functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
• Oversees DC or functions' succession planning, identifying, attracting, developing, coaching, and retaining talent.
• Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.

Qualifying Experience

• Bachelor's degree required
• 9 or more years of professional supply chain or warehouse operations experience, preferably within the healthcare/medical/medical device industry
• Previous supervisory, leadership, planning, communication, organization, and people motivation experience highly preferred or any combination of relevant education and experience to meet the above requirements
• In depth knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
• Strong financial acumen including prior profit and loss…