Head of Health & Safety

Department: Human Resources

Employment Type: Full Time

Location: Overland Park, Morley

Reporting To: Phil Clish

At , we’re building the most trusted platform for pre-loved items. We help people give valuable things a new life, making the experience simple, transparent and rewarding.

We bring together specialist knowledge, thoughtful technology and genuine care for our customers. By helping more items stay in circulation, we create value for people and make a positive impact at the same time.

The People Team helps create an environment where people can do their best work, safely and sustainably.

Health & Safety plays a critical role within that. Working closely with leaders, operational teams and colleagues across the business, you’ll help make sure our workplaces are safe, compliant and set up to support our continued growth.

You’ll work across a varied multi-site environment, including operational warehouses, production facilities and offices in the UK, while also partnering with teams across our European locations.

As Head of Health & Safety, you’ll set the direction for health and safety across  and make sure strong standards are embedded consistently across our sites.

We operate in fast-moving, hands-on environments, so this role is about much more than policies and compliance. You’ll understand how our sites really operate, identify risks early, put practical controls in place and build a culture where everyone takes ownership of safety.

You’ll lead our approach across multiple UK sites while helping us develop a joined-up approach across Europe, bringing consistency to how we manage risk, investigate incidents, measure performance and improve.

• Health and safety is consistently embedded into everyday decision-making across our sites.
• Leaders understand their responsibilities and feel confident managing health and safety within their teams.
• Risks are identified early and addressed through practical, proportionate controls.
• Incidents and near misses are investigated thoroughly, with lessons turned into meaningful improvements.
• Health and safety performance is clearly measured, understood and used to improve how we work across the UK and Europe.

• Lead the development and delivery of our health and safety strategy across the business.
• Act as the senior subject matter expert, giving clear and practical advice to senior leaders and operational teams.
• Build strong relationships with site leaders and managers, creating clear accountability for health and safety at every level.

• Lead risk assessments, audits, inspections and assurance activity across our warehouses, production environments and offices.
• Identify and implement practical control measures, prioritising action based on level of risk.
• Lead investigations into significant incidents and near misses, identifying root causes and ensuring actions are completed.
• Maintain clear systems for tracking incidents, risks, actions, audits and training.

• Maintain a robust health and safety management framework that supports compliance across our UK operations.
• Keep policies, procedures and guidance current, practical and aligned with relevant legislation and recognised best practice.
• Ensure statutory reporting and record-keeping requirements are understood and completed appropriately.
• Work with local teams and specialist partners to support health and safety compliance across our European locations.

• Build a positive safety culture where colleagues feel confident identifying risks, raising concerns and suggesting improvements.
• Develop training and guidance that helps managers and employees understand their responsibilities.
• Coach leaders to take genuine ownership of health and safety within their areas.

• Analyse incidents,…