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Customer Experience Advisor
Job in
Morley, West Yorkshire, DE7, England, UK
Listed on 2026-02-12
Listing for:
Michael Page
Full Time
position Listed on 2026-02-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
This would be an exceptional opportunity for someone experienced with customer services looking for a business which will provide stability have lots of exciting plans for the year ahead and a company which offers excellent progression and development!
Immediate interview apply now!
Client Details
Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a permanent Customer Experience Advisor to start asap due to expansion!
This would be an exceptional opportunity for someone experienced with customer services looking for a business which will provide stability have lots of exciting plans for the year ahead and a company which offers excellent progression and development!
Immediate interview apply now!
Description
As a Customer Experience Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy.
You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement.
The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met.
Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business.
Profile
Previous Contact Centre/Customer Service Experience
Able to work under pressure in a fast paced volume environment
Excellent communication skills and a confident telephone manner
Passionate about helping customers and delivering the best service
An excellent team player
Job Offer
Salary of £25000+ monthly bonuses+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start
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