Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

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Contract:

Permanent, 37.5 hours per week

Are you organised, reliable and confident working in abusy administrative environment?

Sodexo is looking for an Administrator to join ourteam at HMP Northumberland, providing essential administrative support across arange of business functions and helping to ensure the smooth and effectiverunning of the prison.

This is a varied role where you'll be responsible for maintaining accurate records, supporting colleagues, handling correspondence and providing a professional service to internal and external stakeholders.

You’ll need excellent attention to detail, strong organisational skills and the ability to manage competing priorities while maintaining confidentiality and accuracy at all times.

As an Administrator, your responsibilities will include:

• Providing general administrative support across a range of functions within the business.
• Managing incoming and outgoing correspondence and ensuring it is distributed to the appropriate staff or department.
• Preparing and inputting correspondence, including letters, spreadsheets and emails.
• Using relevant databases and IT systems to accurately record and maintain information.
• Maintaining accurate, up-to-date and secure records and filing systems.
• Assisting with photocopying, scanning, filing and other general administrative tasks.
• Supporting the production of management information and regular reports.
• Assisting with identifying trends and patterns from information received.
• Ensuring administrative records and documentation meet relevant requirements and deadlines.
• Answering and making telephone calls in a professional, polite and helpful manner.
• Liaising with employees, visitors, stakeholders and members of the public in a confident and friendly way.
• Building positive working relationships with key internal and external stakeholders.
• Maintaining confidentiality and handling sensitive information appropriately.
• Providing administrative support to managers and colleagues as required.
• Working closely and cooperatively with colleagues across different areas to support the safe and smooth running of the prison.
• Carrying out other administrative duties as required to support the effective operation of the function.

We're looking for an organised and proactive individual who can work effectively in a busy environment and manage multiple priorities.

• Previous experience working in a similar administrative or business support role.
• Experience of working in a busy environment where accuracy and confidentiality are important.
• The ability to operate relevant IT applications and databases.
• Good written and verbal communication skills.
• Strong attention to detail and a methodical approach to your work.
• The ability to work under pressure and meet deadlines.
• Excellent organisational skills and the ability to manage competing priorities.
• A professional, polite and customer-focused approach.
• The ability to work independently while also contributing positively as part of a team.
• The ability to handle confidential and sensitive information appropriately.

Sodexo's vision for HMP Northumberland is to create and maintain a safe, stable and progressive environment, with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential.

Every aspect of the prison is designed to support meaningful progress throughout a person's sentence and personal development goals, within a culture focused on rehabilitation.

As an Administrator, you'll play an important supporting role within this environment. By ensuring information is accurate, records are…