Senior Digital Skills Adviser

Senior Digital Skills Adviser – Organisational Development & Culture

Band8| Permanent | Full‑time |

Location:

Hybrid (Northumberland / flexible working)

Northumberland County Council is undergoing a major transformation to modernise how we work, strengthen leadership, and create a modern, inclusive, and high‑performing organisation that puts residents first. This role is part of the redesign of our Organisational Development & Culture (OD&C) service and focuses on driving digital change across the organisation.

• Lead and support readiness for digital transformation, translating organisational priorities into practical, user‑centred solutions.
• Design and deliver digital capability and adoption solutions, often around Microsoft
  365 and other smart digital products.
• Use campaigns, communication, learning, and practical support to increase adoption of digital products and help colleagues work more efficiently.
• Diagnose organisational and behavioural challenges and collaborate with leaders to shape evidence‑led solutions that build capability and embed new ways of working.
• Connect digital enablement with OD practice, ensuring solutions are relevant, applied, and aligned to organisational priorities.

• Experience supporting digital adoption and building workforce confidence in digital tools.
• Strong understanding of the digital workplace (e.g., Microsoft
  365) and its role in modern ways of working.
• Practical, user‑centred approach to helping colleagues adopt and sustain new ways of working.
• Experience designing and delivering digital capability or adoption solutions.
• Confidence supporting behaviour change and addressing barriers to digital adoption.
• Ability to translate organisational priorities into practical, accessible solutions that improve how people work.
• OD Generalist Foundation – strong organisational development foundation alongside digital skills expertise.

• Opportunity to help build a modern, agile OD service from the ground up.
• Visible, meaningful OD work with senior sponsorship.
• Space to practice OD well with clarity, boundaries, and support.
• Local government benefits: 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro‑rated for part‑time employees).
• Automatic enrolment into the Local Government Pension Scheme.
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro‑rated for part‑time employees).
• Hybrid working with requirement to attend County Hall regularly and support services areas in person when needed.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria.