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Customer Service Manager – Lead ‑Focused Service Team

Job in Warkworth, Morpeth, Northumberland, NE61, England, UK
Listing for: Great Bear
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Client Relationship Management, Event Management & Planning, Account Manager
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management, Event Management & Planning, Account Manager
Salary/Wage Range or Industry Benchmark: 40000 - 52000 GBP Yearly GBP 40000.00 52000.00 YEAR
Job Description & How to Apply Below

Great Bear is seeking a Customer Service Manager to plan, coordinate, and control a service team, strengthening client relationships and delivering operational objectives. You will lead daily operations, implement service policies, manage budgets, recruit and mentor staff, and drive continuous improvements across the team.

You will liaise with stakeholders to maintain high service levels and oversee KPI reporting, while championing a culture of empowerment and excellence within logistics

We have an opening for a Customer Service Manager – Lead a Growth‑Focused Service Team in Warkworth, England, United Kingdom within Management & Operations.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Service Manager – Lead a Growth‑Focused Service Team role in the description above.

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