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Retail Sales Assistant - Keyholder

Job in Morpeth, Northumberland, NE61, England, UK
Listing for: The Works Stores Ltd
Part Time position
Listed on 2025-12-30
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
Job Description & How to Apply Below

Join to apply for the Retail Sales Assistant - Keyholder role at The Works Stores Ltd

12 hour contract

Overview

Join to apply for the Retail Sales Assistant - Keyholder role at The Works Stores Ltd. This is a part-time, 12-hour contract role located at our stores, with responsibilities to support store management and deliver excellent customer experiences.

Why The Works?

🏆 10th Best Big Company to Work For 2024 - Best Companies

We don’t just sell products. We inspire reading, learning, creativity and play. You will help customers discover products that unleash creativity and bring families together. The right person can help customers ignite their spark and explore new hobbies or memories.

Benefits
  • 💪 25% Colleague Discount, plus exclusive Double Discount days
  • 😎 MyWorks – Access exclusive online discounts across retailers, holidays, utilities deals, tech and more
  • 🏡 Family Friendly Leave – Enhanced maternity, paternity and adoption pay
  • 🚀 Holiday – 28 days including bank holidays, or 33 days for Deputy and Store Managers
  • 🎓 Can-Do Academy – Training and development opportunities
  • 💸 Wagestream – Early access to 50% of earned wages
  • 🏬 Share Scheme – Own a piece of The Works
  • 💛 24/7 support for you and your family
  • 🩺 Healthcare Cash Plan – Support for everyday health costs
  • 🥳 Additional benefits – Long service awards, pension, life assurance, Cycle to Work, charity giving
Role and Responsibilities

As a Retail Sales Assistant at The Works, you’ll be the heartbeat of our store by greeting customers and helping them find products that inspire reading, learning, creativity and play. You’ll be passionate about our brand and able to communicate recommendations that meet customer needs. Some colleagues may be active on social platforms, sharing in-store experiences.

Keyholder Responsibilities

If you’re over 18, you’ll join as a keyholder. You’ll support the Store Management team to open, close and run the store when needed (holidays, days off, sickness, etc.). Training will be provided for keyholding duties and there is an additional pay enhancement when holding keys. If you’re under 18, you won’t perform keyholding duties until you reach 18, at which point training will be provided.

Our

Purpose

To inspire reading, learning, creativity and play – making lives more fulfilled.

Our Values

We are Crafty, Caring, Can-do. We listen. We care.

Promoting Diversity, Inclusion, and Reasonable Adjustments

We are proud of an inclusive culture where everyone can be themselves. Our roles are open to all, including under-represented groups. We support flexible working where possible and offer reasonable adjustments for interviews upon request.

We don’t just sell products. We inspire reading, learning, creativity and play. When people spend time doing what they love, it’s Time Well Spent. And with the right passion, It All Starts With You.

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