Transport Network Officer

Overview

Due to the expansion of the current Passenger Transport Team, there are two new Transport Network Officer vacancies now available. As a Transport Network Officer you will be working within the Council’s Passenger Transport team which comprises 14 members of staff and is based at County Hall, Morpeth.

You will undertake the critical role of arranging school/college transport for children and young people as well as social services transport. You will also be involved in a whole range of activities covering areas as diverse as assessment of eligibility, child safeguarding and implementing cost‑saving initiatives.

To put transport arrangements in place for service users ranging from children and young people to vulnerable adults, ensuring education transport is arranged in accordance with school transport policies.

Play a central role in undertaking periodic “clean‑sheet” route reviews of the school transport network and social services transport to ensure best use of public money.

• Good general level of education, literate & numerate, and a passion for delivering excellent customer service.
• Strong teamwork, interpersonal skills and ability to communicate effectively both orally and in writing with colleagues and members of the public.
• Commercially minded and a highly motivated self‑starter.

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part‑time employees).
• Automatic enrolment into the Local Government Pension Scheme.
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part‑time employees).

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.

• British Sign Language:
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• Text relay service for those with speech difficulties or hearing loss: dial  623930

For further information about this vacancy, please contact Mark Cusack (Passenger Transport Manager) via email:
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Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Further information:
This is a full‑time position but applications on a secondment or part‑time basis would be considered for the right applicant. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.