Due Diligence Generalist

We’re looking for a detail-oriented team player who can think outside the box to solve challenges. This role involves conducting due diligence reporting, analyzing location information, and supporting our field team in finding service subjects. Every case is different, so creativity and resourcefulness are key—you’ll need to adapt quickly, find solutions when obstacles arise, and communicate effectively with both colleagues and clients.

If you enjoy problem-solving, being organized, and using your computer skills to overcome unique challenges, this is a great opportunity to make an impact.

Morris Plains, NJ Office

• Performs work per established SOPs (Standard Operating Procedures) within established SLAs (Service Level Agreements).
• Processes location reports for clients and analyzes the results.
• Communicates any discrepancies or location difficulty to the reporting supervisor.
• Enters appropriate legal information into the computer system in an accurate manner.
• Generates data entry printouts and proofreads for accuracy.
• Requests further information from government entities as necessary and in compliance with client requirements.
• Assists process servers in the field with the location of a service subject.
• Resolves or reports problems encountered immediately, including unreadable data, unacceptable data, equipment malfunctions and any other problems to the reporting supervisor.
• Performs various clerical duties to include, but not limited to:
  • Typing
  • Photocopying/printing
  • Faxing/scanning
• Provides assistance to other departments as needed.
• Assists in answering phone calls when needed that may not be department specific.
• Communicates as needed via phone & e-mail