Assistant Operations Manager - Route Production

Assistant Operations Manager - Route & Field Operations

We are looking for a hands‑on Assistant Operations Manager. You will be producing routes, managing technicians, dealing with vehicles, equipment, weather, and real daily problems
. If you are looking for an office‑only management job
, this is not the proper role.

• Salary: $50,000 - $58,000 (based on experience)
• Schedule: Full‑time, Monday‑Friday (early mornings, flexibility required)
• Location: Morris County, NJ (office + field)

• Build, adjust, and manage all daily technician routes
• Handle call‑outs, weather issues, breakdowns, and schedule changes
• Communicate directly with technicians throughout the day
• Perform ride‑alongs, spot checks, and field audits
• Step into the field or onto a route when coverage is needed
• Coordinate basic vehicle scheduling and maintenance
• Monitor equipment condition and report issues
• Respond to customer issues and resolve problems quickly
• Track daily metrics: stops completed, hours, mileage
• Assist with onboarding and hands‑on training of new technicians

You are not responsible for payroll, HR discipline, sales quotas, or franchise compliance.

• Worked in field services, routes, trades, logistics, or blue‑copper operations
• Supervised or led people who work outdoors
• Experience with vehicles, equipment, or route‑based work
• No problem getting dirty, walking properties, or working outside
• A “fix‑it‑now” mindset instead of a “send‑an‑email” mindset

Former technicians, field supervisors, dispatchers, or working foremen are strongly encouraged to apply.

• Prior experience in route‑based or field operations
• Comfortable managing schedules, people, and daily changes
• Basic computer skills (routing software, spreadsheets, email)
• Strong communication and customer service skills
  
  Valid driver's license and ability to drive company vehicles

🎓 No degree required. 🛠️ Hands‑on experience matters more than titles.
No Degree Required — Experience Matters More.

• Mix of office work and outdoor field work
• Exposure to weather, pets, and pet waste
• Physical activity required (walking properties, lifting equipment)
• Fast‑paced, problem‑solving environment

• Clear expectations
• No corporate bureaucracy
• Local ownership
• Real authority over daily operations
• Stable, growing business

This role requires hands‑on field involvement, vehicle awareness, and the ability to jump in when things go wrong. If you have never worked in a field‑based or blue‑copper operation, this role will not be a good fit.

• Mid‑Senior level

• Full‑time

• Customer Service

• IT Services and IT Consulting