Process Expert

Choose Location Choose Location# Process Expert

REQ-Sep 25, 2025

USA### Summary The Process Expert will provide front line support for all issues related to the manufacturing process, continuously improving in quality and efficiency, and in compliance to cGMPs, SOPs and applicable guidelines and normatives.### About the Role
365 days a year, we aspire to be the best manufacturer of Cell & Gene therapies to ensure our patients have the treatments they need to live longer, healthier lives.

This role is located on-site in Morris Plains, NJ. Novartis is unable to offer relocation support for this role.  Please note this is a 1st shift role. The shift will be Sunday through Wednesday OR Wednesday through Saturday.
** Major accountabilities:
**** Shop Floor Support:
*** Provide front line technical and procedural support to manufacturing, working with the cell processing team, focusing on manufacturing each batch safely, on time, in compliance with the batch record and quality requirements.
* Provides latest information regarding best practices, investigation findings, CAPAs, MST/TRD experiences to manufacturing SMEs.
* Perform data analysis and identifies potential process shifts/trends and escalate as necessary.
** Deviations, Investigations, and CAPAs:
*** Author investigations for product and non-product deviations.
* Conduct manufacturing investigations for Out Of Expectation (OOE), Out Of Specification (OOS), Out of Tolerance (OOT) results.
* Work cross-functionally to assess deviation impact and identify root causes.
* Work with Scheduling and QA to ensure that batches of are released on time through the closure of robust investigations and impact/risk assessments.
* Use process knowledge and root cause investigation tools to analyze data and to identify and root causes of product and process failures.
* Initiate CAPAs and CAPA effectiveness checks to eliminate/mitigate deviations.
* Support the process of escalation of deviations when appropriate according to escalation guidelines. Present escalation events and provide deviations details clearly and on-time (root cause and CAPAs).
** Business Process & Improvements:
*** Identifies opportunities for process, operational, and quality improvements in conjunction with Manufacturing Team (PU) and Operational Excellence Team (OpEx).
* Execute process technical batches to generate sufficient process knowledge by thoroughly testing critical variables.
* Evaluates manufacturing pre-production technical planning, review of technical data of incoming apheresis materials, to ensure timely and required batch pathway processing by the manufacturing team.
* Provide timely updates to management on status of manufacturing performance. Escalate potential performance issues to 3rd parties.
** Technology Transfer:
*** Provide timely support for process technology transfer activities from clients/3rd parties.
** Training:
*** Develop and provide training (as immediate response to unexpected events, for technical document execution, and new products/processes) to the Cell Processing team, as required.
* Owns the Training Curriculum for this Job Profile and provides the necessary training and support to new associates joining the Process Expert position.
* Coach new investigators as part of the Investigator Certification Program.
** Audit Support:
*** Maintain their processes at inspection readiness level and to provide the necessary support in any internal or external audit.
* Authorities' inspections

The salary for this position is expected to range between $77,000 and $143,000 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other…