Administrative Residential Support Staff

Administrative Residential Support Staff

Join to apply for the Administrative Residential Support Staff role at Homeless Solutions, Inc.

Homeless Solutions' motto is: "A Hand UP, Not a HandOUT". We pride ourselves in providing people in need with the tools they need to succeed. From financial education to career preparation, housing navigation assistance and childcare scholarships, mental health and addiction support, and so much more, we help our guests achieve financial self‑sufficiency and housing stability.

Our Main Shelter is staffed 24/7, 365 days a year with professionals who truly care about the well‑being of our guests. With forty years of success under our belt, we know the most important skill our staff members possess is a passion for our mission.

The full‑time, onsite Administrative RSS role will support administrative operations of our residential shelter Monday – Friday from 9 a.m. – 5 p.m. A clean driving record is required as this position will be operating agency‑owned vehicles. Pay: $17 per hour.

Ideal candidates will be customer‑service focused and supportive of the success of the full team in our efforts to improve the lives of our clients.

• Administrative support including interaction with donors and tracking of in‑kind gifts, materials inventory, van scheduling, data entry and basic office support tasks to support agency operations.
• Assisting volunteers and visitors
• Operating as the front desk first point of contact for visitors and callers – contact emergency services if needed.
• RSS shift coverage including van transport, and participation in regular on‑call schedule.
• Support case management during contraband searches.
• Conduct drug and alcohol testing.
• Facilitate and record medication outtake per agency policy.
• Ensure a safe and healthy living environment for guests through education, guidance, supervision and personal action.

• High school diploma; advanced education in a related field is a plus
• Basic knowledge of and demonstrated experience with administrative functions and Microsoft Office software including Word and Excel.
• Good oral, written and basic computer/technology skills; bilingual English/Spanish is a plus
• Clean driving record and valid driver’s license are required; position is subject to fingerprinting
• Regular and predictable onsite attendance and reliable transportation are required during the scheduled hours for this position.
• Must meet basic physical requirements as noted in full job description
• Mental health care and/or administrative experience is a plus
• Experience working in a shared living environment is a plus
• Flexible schedule is a plus

Full‑time permanent staff are eligible to enroll in company‑sponsored medical, dental and life insurance coverage plans in accordance with HSI policies. All staff are eligible immediately upon hiring to participate in a 401(k) retirement savings plan, including up to a 6% company‑paid match. Generous PTO plans include paid personal, vacation and sick leave as well as 10 floating holidays annually.

HSI is an equal‑opportunity employer. We appreciate and celebrate the diversity of our staff. We believe that diversity includes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts of an individual’s identity. We recruit, hire, train, promote, compensate and administer all policy and actions with equal opportunity for all employees and applicants.

The Residential Support Staff will have the opportunity to be part of positive change in the lives of the residents in our communities.

Satisfactory results of applicable periodic background checks is a requirement.

Salary: $17.00 per hour