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Customer Service Rep Bilingual

GenAI‑Driven Customer Service Transformation Consultant

Job in Morristown, Morris County, New Jersey, 07960, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A global consulting firm is seeking an experienced consultant to enhance customer service solutions for clients. You will evaluate current offerings, recommend strategic improvements, and lead change management initiatives. Candidates should have a background in management consulting with a focus on digital customer service, spanning at least 5 years of experience. Familiarity with cloud technologies and customer service platforms is essential.

The position may require travel, and primary residency should be within 90 minutes of an office.
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