Patient Access Representative Evenings, Patient Access- Morristown Medical Center

Patient Access Representative I
- Full Time, Evenings, Patient Access
- Morristown Medical Center

Morristown, NJ, United States

Patient Access Representative

Responsible for patient-facing registration and other associated tasks such as information collection, validation, and requisitioning of orders and services. Participates in insurance-related tasks including verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies. Acts as liaison between patients, providers, payers, and other stakeholders for all post-care matters related to account resolution.

• The Patient Access Representative plays a vital role in the patient and family experience, serving as an initial point of contact within our health system.
• Securing accurate information.
• Interpreting and communicating patient responsibility.
• Obtaining accurate patient identification is essential for financial and operational success.
• Greeting customers with a smile and addressing them by name in a courteous, respectful, and professional manner.
• Attempting to resolve customer questions and concerns.
• Adapting to changes in the work environment.
• Obtaining and verifying patient information for registration.
• Maintaining contact with third‑party payers to determine reasons for outstanding claims and communicating to facilitate speedy payment.
• Requesting payment of financial dues from patient or guarantors.
• Obtaining federally required and hospital‑related consents in a timely manner.
• Reconciling daily bank bags and posting dues collected and/or data entry or charge codes within the financial system.
• Ensuring compliance with HIPAA and working in various patient settings and locations.
• Performing other related duties as assigned.

• Full time, Evenings
• 3pm – 11pm
• Every Other Weekend

Required:

• HS Diploma or equivalent.
• Ability to lift more than 25 lbs if needed.

Preferred:

• Electronic Medical Record (EMR) experience, preferably EPIC.
• Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or related area.

Atlantic Health System is a leader in non‑profit healthcare, headquartered in Morristown, New Jersey, with over 20,000 team members. Facilities include Morristown Medical Center, Overlook Medical Center, Newton Medical Center, Chilton Medical Center, Hackettstown Medical Center, Goryeb Children’s Hospital, and Centra State Healthcare System, among others. We have received numerous awards for quality of care and workplace excellence.

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full‑time and part‑time team members).
• Life & AD&D Insurance.
• Short‑Term and Long‑Term Disability.
• 403(b) Retirement Plan with employer match.
• PTO & Paid Sick Leave.
• Tuition Assistance and Advancement & Academic Advising.
• Parental, Adoption and Surrogacy Leave.
• Backup and On‑Site Childcare.
• Well‑Being Rewards.
• Employee Assistance Program (EAP).
• Fertility Benefits and Healthy Pregnancy Program.
• Flexible Spending & Commuter Accounts.
• Pet, Home & Auto, Identity Theft and Legal Insurance.

Note:

In compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings include the hourly wage or salary (or a range) and this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

• Job Identification 24179
• Posting Date 12/18/2025, 07:25 PM
• Apply Before 01/01/2026, 07:25 PM
• Job Schedule Full-Time
• Locations 100 Madison Ave, Morristown, NJ, 07960, US
• Minimum Salary (Hourly Rate) $18.50
• Maximum Salary (Hourly Rate) $27.58
• Assignment Category Full-time
• Primary Shift Evenings
• Work Schedule 3 pm - 11 pm
• Days and Shifts Evening Shift includes Every Other Weekend
• Division Morristown Medical Center
• Specialty Other
• Service Line Other
• Region Central Region (Morristown Medical Center)