Medical Information Specialist

This range is provided by Aequor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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$48.00/hr - $50.00/hr

Location:

Morristown, NJ 07960 (100% Remote)

Duration:
Contract till Oct 2026 with possibility to extend

• Manage and maintain scientifically accurate local and global response documents for client’s Consumer Healthcare (CHC) products.
• Support the team's understanding and compliance with policies, procedures, and processes.
• Leverage regional/local insights on content usage to meet the need for new or updated content.
• Look for efficiencies to optimize content creation and update.
• Provide business stakeholders with actionable insights and recommendations based on product/therapeutic area knowledge and customer interactions.
• Contribute to the identification and implementationli>

• Lead and manage direct reports within the US Medical Information team, providing mentorship, performance oversight, and strategic guidance.
• Write and review global medical information content.
• Ensure the quality and integrity of responses provided to health care professionals, patients, and consumers in the US and globally.
• Manage inquiries and respond to local and global escalations to NDA annual reports.
• Provide summaries of literature searches for NDA product annual reports for FDA submissions.
• Interact with contact center team(s) and coordinate meetings, trainings, and exchanges as needed.
• Perform regular contact center quality checks in US.
• Support training of support function staff and outsourced partner(s) as needed.
• Execute processes and participate in cross‑functional projects by contributing product knowledge.
• Collaborate with Medical, Regulatory, R&D, and Quality colleagues across the company to ensure appropriate responses using a state‑of‑the‑art tracking and repository systems.
• Perform literature research and critically evaluate scientific data.
• Extract complex data from scientific literature and arrange it in an organized format.
• Ensure consistent and accurate product information.
• Serve as a knowledge resource for all colleagues worldwide.
• Suggest improvements or updates to existing policies, procedures, work instructions, and work guides.
• Provide medically sound responses to complex inquiries forwarded from outsourced partner(s) and in‑house sources and propose solutions to identified issues.
• Contribute to the identification and implementation of client channels for dissemination of medical information (e.g., chat bots, live chats, apps).

• Advanced degree (Pharm
  
  D, PhD, MD, MS) in a health‑care related field desirable.

• Minimum of 3 years of related technical experience with at least 1 year management in a Medical Information or equivalent department within the Pharmaceutical /Consumer Health Industries.
• At least 1 year performing Medical Information related writing scientific response documents and responding to medical and non‑medical related consumer healthcare product escalations.
• Knowledge of basic medical information requirements and compliance procedures and ability to understand consumers’ point of view.
• Knowledge of the client’s products, product labeling, and Federal Regulations pertaining to OTC and pharmaceutical products is a plus.
• Knowledge of Sales Force CRM and Veeva Vault Medical/RIM is a plus.

Mid‑Senior level

Contract

Industries:
Pharmaceutical Manufacturing, Biotechnology Research, and Consumer Services

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