Patient Financial Service Representative Morristown, NJ

Patient Financial Service Representative

Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions.

• Answers inbound calls for all billing inquiries for all facilities.
• Ensures insurance information is entered properly on accounts, processes credit card payments, completes customer service forms for various customer service requests.
• Completes weekly backlog.
• Performs other related duties as assigned.

• Full time, Days
• Monday
  - Friday
• 8:00am-4:00pm

• Bachelor's Degree in finance, healthcare management or relevant experience.

• 3-5 years of experience in Customer Service Call Center or relevant area.

At Atlantic Health System, our promise to our communities is;
Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non‑profit health care systems in the nation.

Our facilities and sites of care include:

• Morristown Medical Center, Morristown, NJ
• Overlook Medical Center, Summit, NJ
• Newton Medical Center, Newton, NJ
• Chilton Medical Center, Pompton Plains, NJ
• Hackettstown Medical Center, Hackettstown, NJ
• Goryeb Children's Hospital, Morristown, NJ
• Centra State Healthcare System, Freehold, NJ
• Atlantic Home Care and Hospice
• Atlantic Mobile Health
• Atlantic Rehabilitation

We also have more than 900 community‑based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of All Spire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For (r) and FORTUNE(r) magazine for 15 years
• Best Places to Work in Healthcare - Modern Healthcare
• 150 Top Places to work in Healthcare - Becker's Healthcare
• 100 Accountable Care Organizations to Know - Becker's Hospital Review
• Best Employers for Workers over 50 - AARP
• Gold‑Level "Well Workplace":
  Wellness Council of America (WELCOA)
• One of the 100 Best Workplaces for "Millennia ls" Great Place to Work(r) and FORTUNE(r) magazine
• One of the 20 Best Workplaces in Health Care:
  Great Place to Work(r) and FORTUNE(r) magazine
• Official Health Care Partner of the New York Jets
• NJ Sustainable Business

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well‑being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role‑specific enhancements highlighted:

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full‑time and part‑time team members)
• Life & AD&D Insurance.
• Short‑Term and Long‑Term Disability (with options to supplement)
• 403(b) Retirement Plan:
  Employer match, additional non‑elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On‑Site Childcare
• Well‑Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

Note:

In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

Atlantic Health System, Inc. is an equal…