Manager of HR Technology

The HRT Manager is responsible for leading the stabilization and optimization of Oracle Cloud HCM two years post–go-live. This role focuses on resolving system issues, improving data integrity, and enhancing end-to-end process efficiency across the HCM suite. The manager partners with HR Operations, IT, and business stakeholders to streamline workflows, strengthen governance, and ensure Oracle is fully leveraged to drive automation, user adoption, and business value.

This position requires a balance of strategic insight and hands-on problem‑solving to sustain system reliability while identifying continuous improvement opportunities.

• Own the day‑to‑day health, stability, and optimization of Oracle HCM Cloud across all modules (Core HR, Recruitment, On Boarding, Help Desk, Performance, Learn, Benefits, Absence, PTO, LOA).
• Drive the final phases of post‑go‑live stabilization, ensuring defect resolution, remediation of pain points, and sustainable processes for ongoing support.
• Lead quarterly release management (reviewing Oracle updates, regression testing, enabling Redwood features where beneficial).
• Establish strong knowledge transfer processes from system integrators, ensuring the organization builds sustainable in‑house expertise.
• Develop and enforce configuration standards, governance protocols, and data integrity controls to reduce risk and ensure system reliability.

• Serve as the primary bridge between Oracle HCM and ERP (Finance & Supply Chain), ensuring data and processes flow seamlessly across HR, Finance, and Operations.
• Partner with IT, Payroll, Finance, and Supply Chain leaders to align integrations and dependencies, eliminating silos and bottlenecks.
• Troubleshoot cross‑system issues and design end‑to‑end solutions that consider the full employee and financial lifecycle.
• Own the roadmap for integration enhancements, ensuring interoperability between HCM, ERP, and third‑party systems (benefits, payroll vendors, timekeeping, etc.).
• Establish joint governance forums with ERP stakeholders to resolve cross‑system issues and prioritize enterprise‑wide initiatives.
• Facilitate cross‑functional workshops to align system capabilities with enterprise needs, ensuring the team becomes a trusted internal partner.

• Partner with HR leadership to co‑create the HR technology strategy and roadmap, aligning system capabilities to workforce and organizational priorities.
• Identify opportunities to leverage Oracle HCM innovations (Redwood, Journeys, AI, Skills Cloud) to improve team member experience and business outcomes while future proofing HR systems and processes.
• Act as a thought partner to senior leaders, translating strategic needs into executable technology solutions.

• Provide day‑to‑day leadership, mentorship, and professional development for HR Technology team, cultivating deep Oracle HCM expertise within the team.
• Reinforce the high‑performing, service‑oriented culture within HR Technology focused on accountability, innovation, and continuous learning.
• Define and monitor performance metrics for HR Technology support and project delivery (response time, resolution rates, system uptime).
• Foster a “solutions‑first” mindset, encouraging the broader HR team to proactively surface improvements.

• Support vendor relationships (Oracle, implementation partners, integration partners) to ensure delivery excellence and accountability.