Senior Engineer, Test Automation

Overview

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients.

Senior Engineer, Test Automation — The Senior Engineer, Test Automation, reporting to the enterprise Quality Engineering Lead, will help design and deliver enterprise-grade test automation solutions across our application portfolio including cloud and SaaS platforms. The scope includes Duck Creek Policy and Billing, external & internal Portals, Binding Authority, Bordereau, Image Right, and other enterprise applications. Initially this is an individual contributor role, with an expectation to gradually assume oversight of test automation delivery for other team members.

The role will be responsible for framework-level changes, work prioritization, providing technical guidance to other test automation and manual test engineers, and close collaboration with application delivery teams (BA, DEV, PO, UAT) and project stakeholders to deliver automated test solutions for underwriting, claims, and policy administration functions.

The ideal candidate will have 8+ years of IT experience with a strong background in software test automation and quality engineering processes, experience in P&C insurance technology, modern cloud-native solutions, and knowledge of the Duck Creek platform and APIs.

• Design and develop test automation for Binding Authority, Duck Creek Policy & Billing, Portals (external and internal), Underwriting Desktop, Forms, and workflow integrations (e.g., Image Right).
• Maintain and enhance existing automated regression test suites built using TAC/Regression Runner (for Duck Creek) and Accel
  
  Q (for Portals, Binding Authority).
• Work under the Quality Engineering Lead’s supervision to drive value through the adoption of test automation in the delivery lifecycle.
• Review and consolidate various test automation tools/frameworks into a chosen set.
• In this primarily technical individual contributor role, you’ll also manage test automation deliverables for a small team of Quality Engineers (FTEs and Contractors) in the US and offshore.
• Collaborate with engineering teams to ensure test automation solutions meet performance and quality goals, driving efficiency and standardization.
• Embed test automation planning into the overall quality engineering lifecycle, including effort estimation and resource planning in project management.
• Use Jira Xray as a foundation for documenting test automation scripts and integrate automated/unattended execution on our virtual test infrastructure.
• Help establish processes for automated capture and measurement of Quality Engineering metrics from Jira Xray.
• Act as a key escalation point for complex test automation scenarios (Forms automation, E2E integration with 3rd parties, AI tokenization).
• Participate in business requirements sessions and collaborate with developers, BAs, and quality engineers to scope test automation and build approaches.
• Review and provide feedback on test automation scripts design, test data management, and compliance with best practices.
• Participate in all phases of the product life cycle, from inception to production support.
• Drive adoption of Quality Engineering best practices, Dev Ops automation, and CI/CD pipelines across delivery teams and mentor other quality engineers.

• Minimum 8 years’ hands-on experience as a test automation engineer, with at least 4 years as a Lead or Senior Engineer.
• Strong technology background in programming and experience with tools and frameworks used in software testing.
• Direct expertise with Duck Creek Policy platform and related API ecosystem.
• Experience with test automation tools such as Accel
  
  Q and TAC/Regression Runner is required.
• Expertise with other tools like Playwright, Selenium, Cypress, Python, and related frameworks is a plus.
• Test management using Jira Xray (or similar) and CI/CD pipelines with Azure Dev Ops (or similar).
• Solid understanding of quality engineering practices (Test Strategy, Test Planning, Estimation, Defect…