Identity and Access Management; IAM Engineering Manager

A Little About Us

At Zelis, we Get Stuff Done. So, let’s get to it! Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Identity and Access Management (IAM) Engineering Manager

The IAM Engineering Manager is a technical leadership role responsible for designing, implementing, and optimizing Identity and Access Management (IAM) solutions, primarily using SailPoint ISC. The position involves managing IAM lifecycle processes, automating workflows, troubleshooting system issues, collaborating with IT and business stakeholders, and mentoring junior engineers. Key qualifications include expertise in SailPoint, Active Directory, Azure, automation scripting, and identity protocols, with preferred experience in other IAM tools and compliance frameworks.

We are seeking a highly skilled and motivated IAM Engineering Manager to join the Identity and Access Management (IAM) team. This is a hands‑on technical leadership role, ideal for someone who thrives in dynamic environments and is passionate about Security, IAM, Automation, and Identity Governance.

• Manage lifecycle management integrations for Identity Governance and Administration (IGA), specifically leveraging SailPoint ISC. Drive the planning, design, and execution of engineering projects to achieve IAM program objectives including access provisioning, deprovisioning, role‑based access control, access reviews, and service account management.
• Design and implement IAM solutions aligned with organizational goals and security standards, and architect, develop, and implement accelerators and enablers for automating IAM processes, driving efficiency and accuracy. Identify opportunities for process optimization and execute strategies to improve service delivery and scalability.
• Analyze and troubleshoot IAM system issues, providing robust engineering solutions to enhance performance, security, and reliability. Conduct detailed root cause analyses of technical problems and implement solutions to prevent recurrences.
• Collaborate with key stakeholders, including IT, security teams, and business unit contacts to extend IAM control solutions across enterprise technology assets. Work closely with application development teams to understand current initiatives and strategies, ensuring alignment and integration with IAM solutions.
• Monitor IAM operations to ensure optimal performance and compliance with Standard Operating Procedures (SOPs). Escalate incidents to next‑level support as needed, and lead efforts to resolve critical issues promptly. Provide technical guidance and mentorship to junior engineers, fostering a collaborative and innovative engineering culture.
• Conduct research to address complex technical challenges and stay informed of emerging trends and technologies in IAM. Drive continuous engineering improvement opportunities and focus on innovation and efficiencies to minimize known issues.
• Create and maintain comprehensive knowledge articles, architecture diagrams, and SOPs to address operational needs. Develop procedures and documentation for continuous improvement and maintenance activities related to IAM infrastructure.

• Proven technical experience implementing and managing SailPoint ISC in an enterprise environment with an emphasis on Active…