Release Coordinator

Release Coordinator – Information Technology

Sompo has a unique opportunity for a Release Coordinator to join our Information Technology team.

Location: Purchase, NY, New York, NY, Morristown, NJ, Conshohocken, PA, Mt Juliet, TN, Charlotte, NC, Alpharetta, GA, Chicago, IL, or Boston, MA office.

• Maintain a transparent view of CR’s that span multiple applications.
• Focus initiates with GWPC CR’s and follows them through all downstream application releases.
• Coordinate with all production operations to ensure smooth transitions of E2E CR’s across all teams.

• Collaborate with production operations teams to ensure smooth transitions from release to production.
• Coordinate operations teams to address and resolve issues related to production and release schedules.

• Coordinate with Production Operations to define release requirements and priorities.
• Conduct release readiness reviews and coordinate with other release managers.
• Identify risks, dependencies, and conflicts across the E2E application lifecycle and suggest mitigation strategies, including after action reviews of each release.

• Ensure that CR’s with end-to-end implications are monitored and managed effectively.
• Monitor and report on release and production metrics, in cooperation with all Production Operations teams.

• Percentage of successful end-to-end application and production releases.
• Time-to-market for end-to-end application enhancements.
• Stakeholder satisfaction with E2E testing.
• Mean Time to Resolution (MTTR) for production issues post-release.

What you’ll bring:

• Degree in Management, Business, Computer Science, Information Technology, or a related field (or equivalent experience).

• Experience working in a large-scale environment with multiple teams.
• Hands‑on experience coordinating demand and capacity while serving multiple clients or stakeholders.

• Must be extremely organized and structured.
• Experience with coordinating multiple teams, including those who may not be the most cooperative.
• Proficient at troubleshooting and optimizing in a production environment.
• Excellent communication, organizational, and problem‑solving skills, focus on transparency and visibility.
• Ability to learn new systems and tools, especially ADO.

$55,000 – $70,000. Actual compensation depends on location, qualifications, skills, competencies, and relevant experience.

• Two medical plans to choose from:
  Traditional PPO & Consumer‑Driven Health Plan with Health Savings account.
• Pharmacy benefits with mail‑order options.
• Dental benefits, including orthodontia for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company‑paid Life & AD&D benefits.
• Company‑paid Disability benefits with competitive salary continuation payments.
• 401(k) Retirement Savings Plan with employer contributions.
• Paid‑time‑off programs, including holidays.
• Parental Leave Benefits & Adoption Assistance.
• Employee Assistance Program.
• Tax‑Free Commuter Benefit.
• Tuition Reimbursement & Professional Qualification benefits.

Sompo is an equal‑opportunity employer and we value inclusion and diversity. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.