SAP QA Test Lead

SAP QA TEST LEAD

Contract/Full Time

Hybrid (3 days onsite at) Alpharetta, GA;
Charlotte, NC;
Chicago, IL;
Conshohocken, PA;
Dallas, TX;
Garden City, NY;
Houston, TX;
Morristown, NJ;
Mt. Juliet, TN;
New York, NY;
Purchase, NY

This role serves as the SAP QA Lead, responsible for driving quality assurance across FS-CD, FS-RI, SAP Business Partner (BP), Workflow, and FI-GL modules. The position oversees a blended onshore/offshore team and advances test automation strategies to improve speed, coverage, and reliability. Ideal candidates bring deep SAP module expertise and Property & Casualty (P&C) insurance domain knowledge, translating business requirements into risk‑based QA approaches.

Key priorities include expanding automation frameworks, establishing measurable QA standards, and collaborating with stakeholders to align testing with end‑to‑end processes and integrations (including Guidewire and other upstream systems). Although this is a lead role, hands‑on involvement is expected to meet delivery commitments within a small‑team environment.

• 10+ years of SAP QA Manager or Lead experience in FS‑CD, FS‑RI, SAP BP, Workflow, and FiGL modules.
• Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (Sol Man).
• Ability to create new test cases, analyze failures, and independently maintain/fix test scripts.
• Strong collaboration skills to work across various SAP teams and comprehend automation requirements.
• Minimum 2+ years of Business Analysis (BA) and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector.
• Experience in BA and/or QA application maintenance, enhancement, and Production Support in IT systems.
• Knowledge of SAP BAPI/RFC and integration experience with upstream applications, particularly Guidewire or similar Policy/Claim Administration Systems.
• Proficient in developing and reviewing test plans, scenarios, cases, scripts, and in bug/defect analysis.
• Experience with SAP ChaRM for release management and coordination with SAP BASIS teams for production deployments.
• A solid foundation in SAP and a thorough understanding of software testing life cycles.

• Quality Assurance Leadership
  • Proactively ensure that the delivered product is of excellent quality by implementing rigorous testing practices.
  • Establish quality standards and best practices to minimize the likelihood of defects being identified by end users.
  • Lead and mentor a geographically distributed QA team (onshore and offshore) that emphasizes accountability, collaboration, and continuous improvement.
  • Design and execute an automation roadmap that scales test coverage without increasing headcount.
  • Oversee creation, maintenance, and reliability of automated test scripts and frameworks aligned to project goals.
• Business Process Understanding
  • Master end‑to‑end business processes to ensure comprehensive coverage across SAP modules and integrations.
  • Collaborate with business analysts, product owners, and stakeholders to align testing efforts with business requirements.
• Test Case Development and Execution
  • Design, develop, and maintain detailed, comprehensive, and well‑structured test plans and test cases.
  • Review test cases created by team members to ensure alignment with business goals and functionality requirements.
  • Execute test cases and analyze results to identify issues and ensure high‑quality deliverables.
• Thorough Documentation and UAT Support
  • Document test case results thoroughly, including detailed descriptions of testing scenarios, steps, and outcomes.
  • Present test case results to UAT to build confidence in the quality assurance process and testing efforts.
  • Reduce the amount of additional testing required during UAT by providing clear evidence of comprehensive testing coverage.
  • Proactively identify, document, and track software defects, ensuring timely resolution by collaborating with development teams.
  • Perform root cause analysis of defects and recommend improvements to avoid recurrence.
• Project Collaboration and Communication
  • Serve as the primary point of contact for QA‑related activities within projects, ensuring clear communication with…