Senior Claims Specialist - Bodily Injury

Senior Claims Specialist - Bodily Injury

Join to apply for the Senior Claims Specialist - Bodily Injury role at Crum & Forster
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Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees nationwide, recognized as a great place to work, winning several workplace and wellness awards, including the 2025 Great Place to Work® award.

C&F is part of Fairfax Financial Holdings, a global, billion‑dollar organization. For more information, visit

S&S Transportation & Sharing Economy is looking for a Senior Specialist who enjoys being a key part of a dynamic team. As a Senior BI Specialist, you will manage a pending of at least 125 claims arising from BI, BIUI, BIUM, GL, as well as the accompanying auto material damage claims. You will be expected to operate under appropriate levels of supervision and within established authority.

The position will report to the assigned Manager. This position is fully remote.

• Receive claims assignments, verify and determine applicability of coverage.
• Determine the method and extent of investigation for each claim as required by company best practices.
• Review and manage outstanding files for adequacy and timeliness of investigation, evaluation, reserve, and maintain a timely diary for each case.
• Evaluate and adjust claims within the adjuster’s authority level.
• Report directly on technical matters to supervisor or management.
• Evaluate and manage litigated claims, determine future course of handling and proper method of disposition; consult with claim manager for claims requiring assistance or exceeding authority.
• Assess recovery potential and develop information required to pursue recovery.
• Meet with current and prospective customers to discuss C&F claims capabilities and address specific claim needs.
• Ensure equitable and prompt adjustment and management of assigned claims to disposition in accordance with company best practices.
• Provide superior customer service to all agents, insureds, and others encountered during the claims handling process.
• Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred.

• Minimum of 3‑5 years’ experience handling bodily injury claims.
• College degree or equivalent experience required; insurance‑related courses or designation a plus.
• Obtain and maintain required state licenses.
• Excellent verbal and written communication skills; ability to communicate with all levels.
• Computer skills with working knowledge of Microsoft Office suite.
• Occasional travel required.
• Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred.

• Competitive compensation package.
• Generous 401(k) employer match.
• Employee Stock Purchase plan with employer matching.
• Generous paid time off.
• Excellent benefits beyond health, dental & vision; programs focused on physical, mental and financial wellbeing.
• Career development opportunities, tuition reimbursement, industry certifications and professional training.
• A dynamic, ambitious, fun, exciting work environment.
• Commitment to social and community responsibility: matching donation program, volunteer opportunities, employee‑driven corporate giving program.

The annualized base pay for this position ranges from $53,200.00 to $. Salary is determined by market pay, responsibilities, skills, performance. Additional compensation may include discretionary equity or variable pay.

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you require special accommodations, please let us know. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.

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