Group Account Director

VP, People Operations (HR) at Navi Sync LLC

The Group Account Director is a leader in the agency responsible for oversight of a portfolio of clients, guiding direction and managing top client relationships. This individual ensures all work meets client needs while upholding agency standards of creativity, strategy, and compliance.

• Required Experience: Market Access (8-10 years);
  Patient Support Services (4-6 Years)
• Disease State(s) requested: Oncology, Rare Disease
• College degree and/or equivalent work experience required
• Demonstrates strong oral and written communication skills

• Mentors/oversees up to 3 direct reports
• Ensures that timekeeping (for self and direct reports) is completed in a timely manner
• Notifies managers of inaccuracies in timekeeping by their teams

• Responsible for 2+ manufacturers ($2.5M-$3M in revenue)
• Provides input to the client contact report
• Provides input to the client status reports
• Provides strategic guidance to direct reports and strategic input to clients
• Demonstrates ability to identify and address opportunities and challenges and coordinate the appropriate team members involvement
• Leads brand planning in coordination with Strategy and Direct Reports
• Expand relationships beyond day-to-day client contacts

• Ensures timely submission of materials to Veeva per the submission calendar
• Ensures that job codes are opened accurately and in a timely fashion
• Completes Veeva submissions and oversees junior account team's submissions
• Attends medical/legal/regulatory review meetings
• Ensures that medical/legal/regulatory review comments are marked up and incorporated accurately

• Lead and/or oversee direct reports' internal kickoff meetings
• Develop project briefs and/or oversee direct reports' project brief development
• Markup / route client comments; provide oversight to direct reports' routes
• Helps direct reports resolve internal challenges
• Drives best practices and standard operating procedures for internal team
• Lead the more strategic / complex tactics and initiatives, delegate appropriate projects to junior account colleagues
• Serves as subject matter expert for clients and direct reports

• Advises direct reports on budget estimates for new projects
• Propose solutions as needed to ensure that budgets are on track to fully expend
• Responsible for recognition of full PO for self and direct reports
• Compiles invoicing details across brands and secures client / leadership approval before invoicing begins
• Reviews and augments SOWs drafted by direct reports; writes SOWs for more complex initiatives
• Provides revenue projections for 3+ brands

NPG Health is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Mid-Senior level

Full-time

Marketing and Advertising