RN) Manager, Business Development and Admissions Hospice & Home Care Access Center

Morristown, NJ, United States

Manager of Business Development and Admissions, Care Access Center - (CAC)

Reports to:

Executive Director of Atlantic Visiting Nurse

Duties & Responsibilities:

Creates a working environment that promotes positive employee engagement, adherence to company policies, effective communication, collaboration, innovation, optimal productivity and continuous learning.

Referral Services:

Directs department operations on a continuous basis and advises management on operational and functional improvement opportunities

Oversees management of Referral Services to ensure: a) excellent customer service is delivered: b) referrals are processed in a timely manner, efficient & accurate manner; c) the intake process is in compliance with all policies and regulations

Supervises and provides consistent support to Assistant Managers, Home Care and Hospice Liaisons, Intake Coordinators, Business Development Nurses, and Unit Associates ensuring that performance goals are met

Ensures that referral growth meets agency and budgetary goals

Ensures referral processes are aligned with Atlantic Health procedures and policies.

Analyzes and reports referral data to Executive Director.

• Business Development:
• Oversees activities of the Home Care and Hospice Liaisons, Intake Coordinators and Business Development Nurses, to grow our Home Care and Hospice referral base
• Develops strategic partnerships to increase growth and business opportunities with appropriate organizations
• Collaborates with Corporate Business Development Directors to increase AHCH exposure
• Develops relationships with new community facilities acting as a resource in building a partnership with AHS
• Communicates effectively as an AHS advocate to members of the community and promotes organization to the public.
• System Involvement:

Collaborates with System Case Management leaders in all five system hospitals, ACO and TOC leaders, and other post-acute providers to provide seamless transition of care

• Participates on system wide committees, including stroke bundle, ACO, TOC, and Palliative Care
• Collaborates with Corporate Business Development Directors to increase AHCH exposure.

Marketing:

Develops and implements marketing strategies which will grow AHCH programs and services

Collaborates in the development and updating of the annual marketing plan

• Collaborates with AHS marketing department to support business development
• Oversees website maintenance and updates
• Ensures development of marketing materials
• Develops and disseminates educational programs and materials to referral sources and providers.
• General:
• Participates in budget process and ensures budget monitoring processes are in place and addresses variance.
• Works directly with Clinical Team Managers, Manager of Operations & Billing team to ensure timely resolution of issues affecting claim processing such as F2F follow up
• Collaborates with AHS Hospitals, Palliative Care, Hospice Manager and post-acute providers to provide seamless transition of care for Hospice patients
• Participates in Quality Improvement Programs
• Performs other duties as assigned.

Education:

• Bachelors' degree in Nursing
• Current NJ RN License
• 1.5 years experience in Nursing or relevant area
• Management Experience (Homecare & Hospice prefered)
• Business Development and Marketing Experience

At Atlantic Health, our promise to our communities is;
Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation.

Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Atlantic Health Centra State Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community-based healthcare providers…