Associate Director, Client Engagement

Company description

Tasked with tackling a labyrinth of payers and organized customers, with limited resources, payer marketers can sometimes feel trapped between a rock and—well...you know.

Which is why our clients need an agency that knows how to rock in a hard space. Since day one, Payer Sciences has approached managed markets from a different angle. We firmly believe the truth lies in the data. We relentlessly analyze what formulary decision-makers and prescribers actually do, revealing patterns and practices that impact stakeholders across the treatment journey, and drive bottom‑line results.

This disciplined approach requires an investment in sharp minds and multiple perspectives. To that end, Payer Sciences has assembled a flat and flexible organization, with analytics, consulting and communications living together under one roof—as one fully aligned team—so that we’re always ready to rock. No matter how hard the space.

Payer Sciences is part of Publicis Health North America, and a subsidiary of the Publicis Group (OTCQX: PUBGY).

The Associate of Client Strategy and Execution is responsible for assisting in project planning, design and execution by ensuring quality and deadlines are met. This individual is a hands‑on contributor who can efficiently manage multiple projects simultaneously, develop slide presentations, assist with analyzing data, and aid in the development of marketing materials designed for the payer audience. They are an integral in cultivating team collaboration to ensure the achievement of our clients’ objectives.

• Provides strategic and tactical support to pharmaceutical clients regarding managed markets
• Manages day‑to‑day activities for assigned projects
• Proactively identifies fresh and innovative approaches to projects
• Supports day‑to‑day client interactions
• Arranges meetings with key project players as needed throughout the duration of each project
• Clearly understands client’s competitive environment and challenges
• Thinks strategically and helps develop solutions for assigned projects in collaboration with internal and external teams
• Participates in idea generation at an individual and group level – presenting and ‘selling’ solutions aligned to marketing strategies, content and business objectives
• Effectively organizes and communicates data to others in a concise manner, drilling down concepts into relevant detail
• Contributes to the growth and management of relationships with clients, freelancers and other vendors
• Builds project plans and timelines to ensure project work is done effectively and efficiently
• Identifies time management issues and proactively works with team members to address them
• Participates in development of product value proposition and tactics for use with payer customers
• Maintains a working knowledge of a variety of therapeutic categories and pharmaceutical marketing restrictions
• Conducts secondary research on a range of healthcare-related topics
• Supports the review and analysis of data including but not limited to the contact database and insurance coverage (as necessary)
• Coordinates content corrections resulting from the review process – ensuring all deliverables are met on time
• Ensures that account and client feedback are clearly translated into creative efforts
• Assists in developing clean, graphically‑oriented PowerPoint slides
• Works with art and copy counterparts to maintain agency creative standards
• Ensures marketing materials are properly prepared for submission to medical/legal/regulatory review, including referencing and regulatory requirements
• Prepares and submits jobs for pharmaceutical medical, legal and regulatory review
• Manages and consults on analytics projects
• Supports execution of market research, note taking during…