2nd Shift-Office Clerical

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the home ownership journey – building, selling, financing, and insuring homes.

From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

General office duties by performing the following:
Other duties may be assigned.

• Answer telephone and convey messages or redirects calls to appropriate colleagues.
• Respond to customer requests and inquiries; communicate customer requests to the intended department.
• Process and maintain files daily;
  Sort and distribute incoming mail.
• Communicate outstanding A/R balances to specific customers.
• Daily communication to customers about shipped orders.
• Respond and field any customer inquiries.
• Assist in part creation, pricing, and setup.
• Understand facility purchases and assist with purchase orders.
• Schedule freight transportation for product distribution.
• Evaluate customer credit requests due to damaged product, and accurately record decisions in Smartsheet with the associated RGA.
• Work with CPG by coordinating orders outside of Oracle.
• Uphold Clayton Core values:
  Open Doors, Be a home, Drive Change, Do Good, and Earn trust.

• Answer telephone and convey messages or redirects calls to appropriate colleagues.
• Respond to customer requests and inquiries; communicate customer requests to the intended department.
• Process and maintain files daily;
  Sort and distribute incoming mail.
• Communicate outstanding A/R balances to specific customers.
• Daily communication to customers about shipped orders.
• Respond and field any customer inquiries.
• Assist in part creation, pricing, and setup.
• Understand facility purchases and assist with purchase orders.
• Schedule freight transportation for product distribution.
• Evaluate customer credit requests due to damaged product, and accurately record decisions in Smartsheet with the associated RGA.
• Work with CPG by coordinating orders outside of Oracle.

• Problem Solving
  - Identifies and resolves problems in a timely manner.
• Attendance/Punctuality
  - Is consistently at work and on time.
• Dependability
  - Follows instructions completes tasks on time.
• Utilize office appliances such as photocopier, printers etc. and computers for word processing, excel spreadsheet creation etc. and computers for word processing, excel spreadsheet creation etc.
• Communication – Communicates clearly and effectively with co-workers.
• Organization
  - Prioritizes, uses time efficiently.
• Experience with Oracle ERP is advantageous.

• Education/
  
  Experience:
  
  High school diploma or general education degree (GED); or one to three months related experience and/or training
• Language
  
  Skills:
  
  Ability to read and comprehend instruction.
• Mathematical
  
  Skills:
  
  Basic math skills required.
• Computer
  
  Skills:
  
  To perform this job successfully, an individual should be able to work in a computerized environment and have basic knowledge of Microsoft Word and Excel.

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
• Clayton provides competitive 401K programs, including investment options and company matching for…