Commercial Project Manager
Listed on 2025-12-31
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Business
Business Development, Operations Manager
Join to apply for the Commercial Project Manager role at Catalent
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- Shift: Monday‑Friday 8am‑5pm
- 100% on‑site
The Research Triangle Park (RTP) facility is home to Catalent’s Inhalation franchise including product development, clinical and commercial manufacturing for pMDI, DPI and Nasal Sprays.
Catalent Pharma Solutions in Morrisville, NC is hiring a Commercial Project Manager. The Commercial Project Manager acts as the primary site contact and liaison to manage a set of assigned customer accounts related to supply of commercialized products and services. Primary responsibilities include demand planning, managing the execution of the order‑to‑cash flow process and alignment of customer needs, agreed upon terms between Catalent and customer and Catalent capabilities.
RoleResponsibilities
- Act as primary customer/site manager for commercial client accounts.
- Serve as site point of contact for assigned customer accounts and take ownership of overall facilitation of product supply.
- Ensure commercial supply agreement compliance and KPI tracking.
- Work closely with Specialty Commercial Operations for commercial contract management and quotations.
- Ensure customer forecasts are received on the contractually agreed periods, analyze forecast fidelity, challenge customers if orders are not aligned with agreements, and follow escalation process for forecast changes that cannot be resolved one on one.
- Support site demand planning and S&OP process for all assigned accounts.
- Assist Finance team with analysis, including input to site revenue firmness, invoicing, collection issues, tiered pricing tracking, credit issuance, and other activities as needed.
- Support compliance and business review activities for each assigned client.
- Ensure customers are billed appropriately for all products and services provided.
- Bachelor’s Degree or higher is preferred.
- 7 to 10 years of relevant experience required.
- Minimum 1 to 3 years of experience in account management; preference for experience in client‑facing role and pharmaceutical/healthcare background.
- Understanding of supply chain and related supply chain services is preferred.
- General knowledge and understanding of customer contracts (Supply Agreement/Quality).
- Knowledge and experience in GMP environment is preferred.
- Past experience using ERP systems is preferred.
- Defined career path and annual performance review and feedback process.
- Diverse, inclusive culture.
- Positive working environment focusing on continually improving processes to remain innovative.
- Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
- 152 hours + 8 paid holidays.
- Several Employee Resource Groups focusing on D&I.
- Dynamic, fast‑paced work environment.
- Community engagement and green initiatives.
- Generous 401(K) match.
- Company match on donations to organizations.
- Medical, dental and vision benefits effective day one of employment.
- Tuition reimbursement – Let us help you finish your degree or start a new degree!
- Well Hub program to promote overall physical wellness.
- Perkspot – offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories.
Join the global drug development and delivery leader and help us bring over 7,000 life‑saving and life‑enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us.
Join us in making a difference.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may send a request by email, confirming your request for an accommodation and including the job number, title and location to Disabili This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
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