Biometrics; Fingerprinting Technician – ON CALL

Overview

Biometrics (Fingerprinting) Technician – ON CALL role at Hei Tech Services, LLC. This is a casual On-Call position and not a regular full-time or part-time role. The position supports the USCIS Application Support Center (ASC) operations located in your state.

• Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
• Verify all entrants to the ASC are approved applicants and visitors, ensuring adherence to facility processes and procedures to maintain operational efficiency.
• Provide front-line customer service as representatives of Hei Tech Services, our partner Amentum, and on behalf of the United States Government.
• Interact with the public in a courteous, respectful manner, ensuring applicants are treated as customers of the USCIS ASC.

• Must be able to obtain and maintain a government-issued suitability clearance.
• Must be able to speak and write in English.
• Ability to stand upright on one's feet for scheduled shift duration (excluding meals and breaks).
• Ability to hold and grasp applicants’ hands to obtain quality fingerprints.
• Ability to work in a high-paced environment with the public.
• Ability to type and use basic computer skills.
• Successful completion of biometric training and certification within 60 days.

• High School Diploma or equivalent.
• Demonstrated experience in customer service.

Must be a US citizen and able to obtain a government clearance.

• Contract (On-Call)

• Entry level

Equal Opportunity Hei Tech Services is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.