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Desktop Support Technician

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: Matrix-International Financial Services
Full Time, Part Time position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    Desktop Support, IT Support
Job Description & How to Apply Below
## Desktop Support TechnicianUSA
· Full-time
· Intermediate#### About The Position
** Desktop Support Technician
***
* Employment Type:

** Full-Time, Hybrid
*
* Location:

** Morrisville, North Carolina (3 days onsite) + Remote (2 days)
** Overview:
**** We are seeking a skilled Desktop Support Technician to provide both in-person and remote technical support to end users. This hybrid role combines hands-on troubleshooting with remote assistance via inbound calls.
**** Responsibilities:
*** Provide onsite desktop support 3 days per week in Morrisville, NC
* Deliver remote support 2 days per week via inbound phone calls
* Perform basic break/fix services for end users
* Handle email, Azure, and identity administration tasks, including password resets
* Occasionally complete tasks outside standard working hours
** Requirements:
*** Minimum 2 years of desktop support experience
* Strong communication and problem-solving skills
* Familiarity with Microsoft environments including Azure and identity management#### Requirements
** Q*
* #J-18808-Ljbffr
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