Sr. Briefing Manager

* United States of America - North Carolina - Morrisville

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US $69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit  , and read about the latest news via our Story Hub .

This role operates as a senior, strategic individual contributor within the North America Executive Briefing Center. It serves as a critical extension of EBC leadership, translating strategy into execution and driving the evolution of how Lenovo engages its most important customers.

The role goes beyond briefing delivery to shape engagement models, influence the conversations we host, and continuously improve the guest experience. The individual in this role operates with significant autonomy, provides guidance across functions, and applies deep expertise to complex, high-impact engagements, without formal people management responsibility.

Responsibilities

Strategic EBC Execution and Experience Leadership

• Act as a strategic execution arm of the EBC, translating leadership direction into scalable programs, experiences, and operating models
• Shape how Lenovo engages, hosts, and influences customers by designing briefing structures, engagement flows, and experience standards
• Apply expert judgment to elevate briefings from tactical meetings to outcome-driven, strategic conversations
• Lead complex, cross-functional initiatives that support EBC transformation, experience redesign, and new engagement approaches
• Operate with broad latitude to define approaches, recommend solutions, and drive execution within the EBC operating model

EBC Operations and High-Impact Engagements

• Own end-to-end execution of high-visibility briefings, executive visits, and strategic customer engagements
• Serve as the primary operational and experiential lead for complex, multi-stakeholder briefings
• Influence agenda design, session sequencing, and narrative flow to ensure cohesive, high-quality engagements
• Maintain oversight of briefing calendars, priorities, and execution quality across the EBC

Content, Conversation, and Guest Journey Development

• Partner with stakeholders to shape the conversations driven in the EBC, not just the logistics that support them
• Develop executive prep, briefing materials, and engagement frameworks that enable informed, strategic dialogue
• Explore and pilot new hosting formats, engagement models, and experiential elements to keep the EBC relevant and differentiated
• Capture insights from customer engagements to inform continuous improvement and future program design

Cross-Functional Influence and Alignment

• Provide guidance and direction to Sales, Alliances, Product Marketing, and Worldwide EBC partners on EBC-related initiatives
• Influence senior stakeholders and subject matter experts to align on messaging, readiness, and experience quality
• Negotiate priorities, timelines, and resource needs across functions to support EBC objectives
• Serve as a trusted advisor to leadership on EBC execution challenges and opportunities

Measurement, Insight, and Continuous Improvement

• Analyze complex operational and experiential challenges tied to EBC performance and customer outcomes
• Drive the development and application of measurement frameworks to…