Senior Deal Engagement Manager

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As a Senior Deal Engagement Manager in our Solutions & Services Group, you will lead the end-to-end pursuit of strategic, complex opportunities, typically valued at US $100M+. The role focuses on cross Business Unit Deal Orchestration for Hybrid Cloud & AI Solutions, driving qualification, shaping, bid execution, governance and deal assurance through to contract signature and solution handover. Success requires strong commercial judgement, executive stakeholder leadership and a proven record of orchestrating global, cross-functional teams to deliver winning and executable client solutions.

• Lead qualification and continual requalification of US $100M+ opportunities, assessing strategic fit, client value, competitive position, delivery feasibility, commercial viability and probability of win.
• Drive the deal strategy, win themes, value proposition and executive messaging across complex support, Hybrid Cloud and AI solution towers.
• Facilitate senior stakeholder workshops and challenge assumptions, risks, dependencies and investment requirements to support timely bid and no-bid decisions.

• Develop a deep understanding of the client's business, technology estate, operating model and transformation priorities, ensuring these are reflected throughout the pursuit.
• Partner with Sales Leaders to engage client executives, procurement and technical stakeholders through workshops, presentations, orals and negotiations.
• Guide development of the client value proposition, business case and Total Cost of Ownership model, linking the solution to measurable business and operational outcomes.
• Own or coordinate formal client communications and ensure consistent messaging across the pursuit team.

• Lead multi-disciplinary, geographically dispersed pursuit teams across Sales, Solutioning, Support, Delivery, Finance, Commercial, Legal, Contracts and partners.
• Own the integrated pursuit plan, governance cadence, resource and bid budget requirements, milestones, risks, issues, dependencies and critical path.
• Drive all required governance and assurance reviews, including qualification, solution certification, commercial review, deal review, contract review and solution handover.
• Coordinate client clarifications, due diligence, partner inputs and proposal deliverables, working closely with the Proposal Manager to ensure a compelling, compliant and timely submission.
• Maintain accountability through negotiation and closure, ensuring scope, assumptions, commitments, commercials and contractual obligations remain aligned.

• Orchestrate complex solution constructs spanning infrastructure, cloud, managed services, lifecycle services, service desk, technical support, security, automation and AI-enabled capabilities.
• Ensure solution towers form one coherent and supportable service model, with clear service levels, governance, transition, transformation and steady-state accountability.
• Partner with architects and delivery leaders to validate scalability, resilience, supportability, transition readiness, data requirements and delivery capacity.
• Drive alignment between the technical solution, service model, pricing, implementation plan, contract and client commitments.

• Ensure…