Facilities Operations Manager

Facilities Operations Manager – UL Research Institutes & UL Standards & Engagement

We are looking for a Facilities Operations Manager to support the logistics and operations of our Morrisville, NC office. In this role you will maintain and improve a world‑class research facility, ensuring smooth daily operations and high safety compliance in a dynamic environment.

The Facilities Operations Manager provides general operations support and logistics strategy for UL Research Institutes and the ULRI Chemical Insights Research Institute (CIRI) North facility. Your day‑to‑day responsibilities include managing vendor relationships, coordinating internal and external requests, maintaining mechanical systems, and engaging with the landlord on site‑related matters. You will also project manage facilities initiatives, commission and maintain equipment, and uphold safety protocols in line with our HSE programs.

• Support the delivery and execution of on‑site office and laboratory maintenance and logistics, including HVAC, water, vacuum, air filtration, specialty chemical, and chemical safety monitoring systems.
• Coordinate and develop internal and vendor relationships by handling inquiries, opening new projects, and supporting smooth communication between vendors and ULRI CIRI.
• Gather information, identify resources to support the work, and track commitments and completion timelines.
• Organize office operations and procedures, coordinate logistics, and guide the process for facilities operations.
• Schedule and plan meetings, maintain calendars, and secure arrangements.
• Work in partnership with building management to orchestrate on‑site deliveries and logistics.
• Prioritize organizational needs, identify any special requirements, and gather the necessary information.
• Organize vendor information and maintain it in the vendor database using the CRM system.
• Implement the site‑level requirements of the enterprise‑wide business continuity plan to mitigate operational risks.
• Provide support for non‑technical customer requests, including service requests and general ULRI CIRI information.
• Maintain the office condition and environment to a high standard to ensure safety and efficiency.
• Assist HSE in key compliance areas: hazardous waste, facility‑related OSHA requirements, and emergency preparedness; serve as the primary point of contact with HSE for health and safety needs, questions, and support.
• Perform other duties as directed.

• Excellent project management and facility operations experience.
• Ability to problem‑solve and troubleshoot issues to respond quickly and appropriately to customer needs.
• Demonstrated ability to multitask successfully.
• Demonstrated ability to work effectively with a diverse team and all levels of management.
• Applies varied and moderately complex administrative procedures, methods, and techniques to support business functions and processes.
• Mechanically competent to operate and troubleshoot building mechanical equipment.

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 10 years of office or facilities management experience with at least 5 years at a facility utilizing specialty building mechanicals such as vacuum systems, air filtration, chemical safety monitoring, and specialty gas systems.

$67,319.32 - $92,564.06 per year

Full‑time

Mid‑Senior level

Management and Manufacturing

Morrisville, NC

This is a Monday‑Friday on‑site role. Please contact the hiring manager or apply through our recruitment portal to join our dedicated team devoted to advancing safety science.