Patient Support Nurse, Oncology

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Pharma Cord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit  candidates must be an Oncology Certified Nurse (OCN) verified through the Oncology Nursing Certification Corporation.

As an Oncology Patient Support Nurse (OPSN) you are responsible for contact with program patients and assessing any barriers that may be present for a successful initiation and completion of therapy. The OPSN will have an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience.

Key Responsibilities:

Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.

Serve as an educator who possesses knowledge and practical experience about oncology treatments and the strong emotions and financial implications associated with a cancer diagnosis.

Have primary goals that include:

Enable patients with information and education about:their prescribed therapy and course of treatment, fairly balance with benefits and known side effects per manufacturer product information proper administration and dosing of prescribed therapy calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patientsupport to help better manage the stress involved in their diagnosis.

Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.

Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices

Other duties as assigned by management

Utilize Valeris’ values as the driving force behind the team’s success

On time adherence to training deadlines for all corporate policies and procedures

Ensure all SOPs are followed with consistency

Perform additional tasks or projects as assigned

Qualifications:

Bachelor’s degree strongly preferred or equivalent experience required

Must have active RN licensure in current state of practice

Active Oncology Nurse Certification (OCN)2-3 years of oncology experience

Oncology clinical nursing experience with demonstrated competence in educating and managing patients with a cancer diagnosis strongly preferred

Knowledge about clinical aspects of oncology including protocol therapy is strongly preferred

Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus

Case management or Clinical Trial Nurse experience is a plus

This is an office-based position, the ability to sit for extended periods of time is necessary

Although very minimal, flexibility to travel as needed is preferred

Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition

Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms

General computer skills

Able to adapt to changing work assignments

Be service oriented and anticipate, recognize and meet needs of others

Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians

Ability to multitask…