Sr Cust QC Analyst

Updated: December 10, 2025
Location: Morrisville, NC, United States
Job :

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Maintains responsibility for Quality Control of all client deliverables within the Global Deal and Contract Management (GDCM) group . Guarantees high quality of departmental output through detailed review of both contract documentation and study budgets. Ensures all deliverables conform to both client expectations and audit requirements. Provides detailed and constructive feedback to internal stakeholders and works with them to refine contractual materials.

Tracks adherence to company processes and provides regular performance feedback.

• Analytically reviews budget tools and contractual materials from a Syneos Health , client and audit perspective to ensure the highest possible quality of output. Proactively works with contract analysts to refine deliverables in accordance with existing QC checklists and company policies.
• Evaluate all budget commentary to ensure a clear, concise and robust narrative. Assesses validity of study pricing and suitability of budgets prior to client delivery. Ensures consistency between pricing tools, budget grids, payment schedules and all contractual documentation.
• Utilizes QC checklists to perform a thorough review of Change Order, Change Notification Form and Ballpark documentation to ensure quality and consistency. Ensures all legal entities and defined terms are correct, appropriate and applied consistently throughout documents. Validates the presence and accuracy of inflation language if applicable.
• Maintains a high level of flexibility and adaptability. Proactively creates and revises priorities as the need arises whilst working toward standard cycle times of review. Supports the Change Order process through expeditious reviews and the provision of concise feedback. Identifies and raises issues before they become critical and adjusts quickly to the changes of a dynamic organization.
• Ensures adherence to Contract Management systems by reviewing records during the QC process. Reviews these systems to drive compliance with both GDCM and Syneos Health reporting processes and approval policies.
• Evaluates the performance of analysts within the GDCM group by assessing the quality of materials submitted for QC and providing performance feedback on a monthly basis.
• Updates and maintains departmental template and process documents.
• Participates in QC training for the Client Contracting Solutions group as needed.
• Performs other duties as assigned.

BA/BS degree in a Business Administration or Finance with a minimum of 4 years ’ experience preferably in budgeting, finance, proposal development and/or contracts management within a clinical…