Account Manager, Client Success
Listed on 2026-01-12
-
Sales
Client Relationship Manager, Business Development, Customer Success Mgr./ CSM -
Business
Client Relationship Manager, Business Development, Customer Success Mgr./ CSM
Job Title:
Account Manager
Company: K4
Connect
Location:
Morrisville, NC
K4
Connect is the leading provider of innovative technology solutions that empower senior living communities by streamlining staff operations and enhancing quality of life for residents. Providing cutting-edge technology, we strive to create intuitive and integrated solutions that optimize care delivery, promote operational efficiency, foster community engagement, and enrich the lives of both caregivers and residents. Supported by prominent investors, including Intel Capital, AXA Ventures Partners, Ziegler Investment Bank, Forte Ventures, Topmark Partners, and Bryce Catalyst, K4
Connect is looking for an account manager to accelerate our client success efforts.
We are seeking a motivated and experienced Client Success Account Manager to join our team Client Success Account Manager will be responsible for managing existing accounts, with a focus on upselling, contract renewals, and ensuring customer satisfaction. The ideal candidate will have a strong sales background, excellent communication skills, and have a proven track record of achieving sales targets and KPIs.
Key Responsibilities- Bachelor's degree in Business Administration, Sales, Marketing, or related field.
- 5+ years of experience in customer success, sales, or account management, preferably in the technology, healthcare or senior living industry.
- Proven track record of achieving targets and KPIs, with a focus on customer retention and satisfaction.
- Strong communication, negotiation, and relationship-building skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Experience with CRM systems and sales analytics tools.
- Knowledge of the senior living or healthcare industry is a plus.
- Experience working with a startup is a plus.
At K4
Connect, you'll have the opportunity to work at the forefront of technology innovation and make a meaningful difference in the lives of others. We offer a collaborative and inclusive work environment, competitive compensation and benefits, stock options, unlimited PTO, and opportunities for professional growth and development. Join our mission in enabling the digital transformation of senior living communities to benefit the quality of care that caregivers can provide to their residents.
Apply now and be part of our exciting journey!
Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications to Please include "Client Success Account Manager Application" in the subject line. We look forward to hearing from you!
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