Security Supervisor - 1st Shift

Position: Security Supervisor - FT 1st Shift - $25/hr (#93)

Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer
, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

HIRING IMMEDIATELY

Position Overview

We are seeking a Full-Time Security Supervisor to join our team at a high-profile client site in the Morrisville, NC area. This role requires a professional individual with prior security and receptionist experience who is able to provide excellent customer service and communication skills, maintain security protocols, and serve as the first point of contact for guests, visitors, and staff.

Key Responsibilities Greeting and Assistance

• Warmly greet all guests, visitors, and staff entering the building.
• Provide accurate directions, information, and assistance.
• Answer inquiries regarding building services, locations, and procedures.

Telephone and Communication

• Answer and route incoming calls to the appropriate department or personnel.
• Manage internal communications between all departments.

Visitor Management

• Monitor and control visitor access to ensure staff privacy and facility security.
• Issue visitors passes and collect passes upon exit.

Crisis Management

• Respond calmly and efficiently in emergency situations.
• Direct individuals to safety and coordinate with guests, visitors, and staff.

Professionalism

• Maintain a professional appearance and courteous demeanor at all times.
• Uphold confidentiality and comply with company policies and procedures.

Additional Duties

• Perform front desk/reception tasks including answering/forwarding calls and directing visitors.
• Conduct interior foot patrols to ensure facility safety and compliance.
• Read, understand, and follow Post Orders and Standard Operating Procedures (SOP).

Job Requirements

• Security experience (supervisory preferred).
• Receptionist/front desk experience with strong communication skills.
• Excellent customer service skills with emphasis on professionalism and attention to detail.
• Strong report writing skills and ability to follow written directives.
• Must project a professional appearance, positive attitude, and strong work ethic.
• Ability to remain calm and effective in emergencies.
• Must attend and successfully complete our licensing class in Raleigh, NC (if not currently licensed with a PPSB-issued NC security license).

Preferred Skills

• Prior corporate facility security experience.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong interpersonal skills with the ability to de-escalate conflicts.

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team.
We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Screening Requirements:
Drug Screen, Criminal Background Check.

Education Requirements (All)

High School diploma or equivalent

Benefits

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

This job reports to the Manager

This is a Full-Time position 1st Shift.

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