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Customer Support Team Lead: Chat & Email Excellence

Job in Morrow, Clayton County, Georgia, 30287, USA
Listing for: VXI Global Solutions
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below

VXI Global Solutions is seeking a Contact Center Team Lead in Morrow, GA to supervise a team handling Chat and Email Tier 2 support and to drive daily operations with a focus on service excellence.

You will coach staff, monitor KPIs, ensure policy compliance, and participate in hiring decisions while coordinating with leadership to meet 24x7 client service needs. Strong communication and problem-solving are essential in this fast-paced role.

We are seeking a motivated Customer Support Team Lead:
Chat & Email Excellence to join VXI Global Solutions in Morrow, GA, United States.

We have an opening for a Customer Support Team Lead:
Chat & Email Excellence in Morrow, GA, United States within Sales.

This role, Customer Support Team Lead:
Chat & Email Excellence at VXI Global Solutions, could be your next move.

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