Onsite Tier 1 Tech Support Specialist – Internet & Billing
Listed on 2026-10-11
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
VXI Global Solutions seeks a Tier 1 Technical Support Representative to join onsite in Morrow, GA. You will be the first contact for customers facing internet service interruptions, billing questions, and account needs, performing basic troubleshooting and documenting resolutions.
You will handle trouble tickets, escalate complex issues, and work toward first-call resolution while maintaining quality and professional service. Training lasts four weeks with a structured schedule.
This role, Onsite Tier 1 Tech Support Specialist – Internet & Billing at VXI Global Solutions, could be your next career step.
Join VXI Global Solutions and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Onsite Tier 1 Tech Support Specialist – Internet & Billing role at VXI Global Solutions, based in Morrow, GA, United States.
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