Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member:
  Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks and resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert:
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, and demonstrates knowledge of Point of Sale systems, phone and in‑person selling techniques.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing hand‑held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
• Be an Owner:
  Communicates equipment tools and supplies needs to TBC Lead, tracking and monitoring returns and special orders, operating cash registers, processing transactions, working hand‑son in the physical area, maintaining accurate inventory audits and safety and compliance standards, reporting TBC complaints, safety hazards and problems with products, services and work areas, completing paperwork logs and other required documentation, ensuring merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifying member needs, assisting members with purchasing decisions and resolving issues and concerns.
• Be a Talent Ambassador:
  Being a brand advocate by valuing the member’s experience in the TBC area and modeling high quality service and products, developing influencing and inspiring others to work in a style that is respectful, supportive and team‑oriented, understanding the roadblocks and assisting in training team members.
• Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans and using the Open Door Policy and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback.
• Respect the Individual:
  Embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging and creates opportunities for all associates to thrive and perform, helping to attract the best talent.
• Respect the Individual:
  Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Respect the Individual:
  Strengthens the team by helping develop and mentor others, recognizing others’ contributions and accomplishments.
• Act with Integrity:
  Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
• Act with Integrity:
  Acts in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent.
• Serve our Customers and Members:
  Delivers results while putting the customer first.
• Serve our Customers and Members:
  Makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts…