Outbound Call Center Agent — Dealership Group

OUTBOUND CALL CENTER AGENT — LANDMARK AUTOMOTIVE DEALERSHIP GROUP

Location: Morrow, Chamblee, or Athens, Georgia

Employment type: Full-time

Seniority level: Entry level

Schedule: 5-day work week

Job function: Other

Industry: Motor Vehicle Manufacturing

We are looking for a friendly, professional, and highly self-motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you’ll be making effective outbound calls in large numbers to potential sales customers to schedule appointments, answer questions, and ensure every caller receives an exceptional experience.

• Make outbound calls in volume to sales leads and successfully create appointments.
• Follow up with past customers and internet inquiries.
• Update customer information in our CRM system.
• Meet daily/weekly call and appointment goals.
• Provide exceptional service that reflects the dealership’s values.
• Confirm appointments and follow up on missed appointments.

• Excellent communication and customer service skills.
• Strong phone etiquette and a positive attitude.
• Ability to multitask and work in a fast-paced environment.
• Meet daily/weekly call and appointment goals.
• Prior call center experience with a proven track record is required.

• Competitive pay with performance bonuses.
• Opportunities for growth within the dealership.
• Paid training.
• Supportive team environment.
• Full company benefits – major medical, health, dental, vision and matching 401k plan.

Join the winning Landmark team today and further your career!