Dispatcher 1st Shift

Dispatcher 1st Shift – Fresh Express

Position Summary

This position is responsible for the timely and accurate entering of all shipment information into PRMS and maintaining documents/files in accordance with company policies and procedures. It also coordinates shipping and receiving activities, including dock usage.

Position Functions

• Communicate with Production, Scheduling, Purchasing, Transportation, Customer Service, and the rest of the team on a regular basis (conference calls, proactive communication, and information sharing as needed)
• Maintain supplies and order as needed (includes office supplies, BOL's, templates, etc.)
• Dispatch all outbound loads, confirm the destination, and seal trailers
• Accurate data entry and file maintenance in PRMS
• Follow proper documentation procedures
• Ship confirmation of customer orders
• Shuttle BOL's, e-mails, documents, and communication
• Comply with Sarbanes‑Oxley requirements
• Oversee VOICE Queue to disseminate work to all associates; troubleshoot system issues to ensure workflow continues
• Manage order assignment requests and truck check‑in
• Maintain all paperwork, files, and documents according to company policy and procedure
• Control movement/loading of all empty pallets and bin trailers; communicate full trailer information to Transportation to arrange carrier pick‑ups
• Perform other duties as assigned

Position Skills & Qualifications Desired

• Proficient in Excel, Word, and Outlook
• Ability to multi‑task in a fast‑paced, constantly changing environment
• Team‑oriented with strong interpersonal skills
• Effective communicator at all levels of the organization
• Willingness to work holidays, days, nights, and weekends as needed
• Capability to work in a cold (34 °F) and wet environment
• Basic math skills
• Spanish/English or Polish/English bilingual (preferred)
• AS400 computer software skills

Position Experience & Qualifications

• 1–2 years of dispatch or related experience
• Inventory experience

Education & Training Preferred

• High School Diploma

Additional Information

• This statement describes the general nature and level of work performed by employees and is not an exhaustive list of responsibilities or skills required.
• It does not constitute a contract for employment and may be subject to change at the discretion of the employer.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Food and Beverage Manufacturing