Flex Security Officers

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you re searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country s leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Flex Security Officers will be hired at a client site in Morton, IL to work as needed/on-call. This position offers a pay rate of $17.50/hr, paid weekly.

Roles and duties may include:

• Provide security services as a Flex Officer to support ongoing operations by working shifts that become open due to illness, call-offs, weather, vacation, or other causes.
• Be trained at various posts and/or facilities based on operational need; shifts may not be permanent.
• Follow post orders and standard operating procedures and act quickly and efficiently according to directives.

Industry-leading benefits include weekly pay, 401k with company match, affordable medical, dental & vision, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates.

• 2+ years of experience in a customer service role.
• Security, military, and/or law enforcement experience is preferred.
• Valid PERC Card preferred.
• Excellent customer service skills.
• Must be able to drive and have a valid driver s license.
• Must have reliable transportation.
• Read and understand written instruction and communicate information and ideas in clear and concise written form.
• Mentally analyze a situation, solve problems, and make decisions under pressure in the area of responsibility.
• Exceptional report writing skills.
• Must be available to work weekends, weekdays, holidays, mornings, nights, and in all weather conditions.

A Security Officer may perform duties as specified by Post Orders and SOP. The Security Officer must read and become knowledgeable of Post Orders and SOP and act quickly according to directives.

Flex Officer Explanation

The Flex Officer position supports operational and financial success by working shifts opened due to illness, call-offs, weather, vacation, etc., enabling uninterrupted service to customers while protecting employee health and work-life balance.

• You will be trained at various posts and/or facilities based on operational need.
• Your schedule (shifts, days off, hours per week) will vary based on operational need.
• You will be assigned to, or offered shifts as they become available due to staffing needs.
• Some shifts may be scheduled in advance; others may be scheduled on short notice.
• You are expected to work any shift scheduled within your described availability; if you know you will be unavailable, inform your supervisor.

For short-notice call-ins, you are expected to work at least 80% of the shifts for which you are called. If you refuse more than 20% of shifts, this could negatively impact employment status.

Education:

High School diploma or equivalent

Certification: PERC Card

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

We are proud to be an Equal Opportunity Employer and supporter of our military veterans. This job reports to the Manager. This is an As Needed position 1st Shift
, 2nd Shift
, 3rd Shift
, Flex
.