Patient Financial Services Representative

Brief Description

Patient Financial Services Representatives are responsible for reviewing and posting charges and or payments from insurance companies and patients. PFS Reps review patient accounts and transactions to ensure accuracy. They are also responsible for effectively and professionally corresponding with patients or third‑party payors to facilitate timely and effective management of accounts receivable activity.

• Processes third‑party remittance advices ensuring accurate information is posted to patient accounts.
• Follows internal procedure for outstanding claims review.
• Reviews and processes self‑pay accounts.
• Consistently exhibits all Moses Lake Community Health Center's Service Standards with patients while responding to inquiries regarding accounts and statements.
• Accurately performs the charge entry function as required by task assignment.

• Possesses a basic level of written and verbal communication skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program.
• Ability to read and speak Spanish and/or Russian preferred but not required.

We are committed to providing high‑quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve. If you are searching for an opportunity to work in a collegial environment, serve others and learn new skills, join us at Moses Lake Community Health Center where caring, welcoming, helpful, professional behaviors are the norm, not the exception.

• 401(k) retirement program with employer contribution
• Dental
• Medical/Vision
• Flexible Spending/Health Reimbursement
• Life Insurance
• Disability Insurance
• 8.5 Paid holidays per year
• Accrual based (PTO) paid time off per MLCHC policy

For additional information contact:
Human Resources, Careers

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care