Business Support Officer - Grade C

Business Support officer role in Solihull Your new company We are currently recruiting on behalf of a local authority in Birmingham for a dedicated and proactive Business Support Officer to join their team on a full-time basis. Your new role As a Business Support Officer, you will play a vital role in delivering high-quality administrative and financial support across various functions within the division.

You’ll be part of a collaborative team, helping to ensure smooth day-to-day operations and supporting both internal staff and external stakeholders. Your administrative responsibilities will include managing reception services via email and telephone, resolving queries, maintaining pupil and child database records, and liaising with external agencies. You’ll also be responsible for preparing meeting rooms, arranging divisional meetings, taking minutes, and supporting EHCP panels.

Other duties involve handling general correspondence, booking meetings, managing supplies, and ensuring hospitality for visitors. Strong organisational skills and the ability to prioritise tasks are essential. What you'll need to succeed The ideal candidate will have demonstrable experience in administrative roles, preferably within a public sector or local government setting. You should be confident managing reception duties, maintaining digital records, coordinating meetings, and liaising with external agencies.

Strong communication skills—both written and verbal—are essential, as the role involves regular interaction with colleagues, parents/carers, schools, and external stakeholders. You must be proficient in Microsoft Office applications and capable of handling a variety of administrative tasks with accuracy and attention to detail. The ability to prioritise your workload, meet deadlines, and work independently while also contributing to a team is key to success in this role.

What you'll get in return This is a temporary role for a minimum of 6 months based in the Solihull office five days a week. The rate of pay for this role is £15.58 premium rate per hour, which is paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.  4740132